Big Bend Adventure Vacations

Beautiful hotel and friendly staff

Beautiful hotel and friendly staff

The room was barely surface level clean. The GFCI by the sink was broken so the hair dryer didn’t work. The 1 towel wasn’t clean. The ice bucket and ice bucket bag were dirty. The shower curtain was dirty. The toilet seat was loose. The gym lights didn’t work, it was filthy, there was no remote so the TV didn’t work, the weight machine was not repaired properly and did not function properly, there were no towels or cleaner to wipe down any of the equipment, there was trash all over, the floors and equipment were both filthy, the “emergency phone” did not work. The pool was dirty, the hot tub was lukewarm and there were empty beer cans all around it. The water machine in the gym needed the filter changed and there were no cups. I don’t think anyone ever cleans the pool or gym area. The laundry facility was out of order, all the amenities were a disappointment. The staff was ok but it was worse than budget hotels (6,8…etc) I’ve stayed at. I did not eat breakfast but grabbed coffee I’d say it was a little under the other local hotels breakfasts I’ve had at similar priced hotels I stayed at in the area. It also shows a restaurant on site with a bar, that is closed and has been for some time.