France Kid friendly Vacations

Excellent Customer Service

The room was big and the bed was comfortable. Towels were clean. Just a little more effort cleaning the chair and the wall, but otherwise nice. The sink middle metal needs fixing. The surrounding needs a little more cleaning, but because it’s close to the airport, there were a lot of people/traffic in the area.

Needs A/C badly, an electric fan is useless in hot weather

Our stay at the Renaissance Marriott was incredible — very family-oriented, and we loved being there. A special mention to Rosalie at the reception desk, who was extremely helpful and made us feel welcome. We enjoyed chatting with her every day, and she gave us excellent recommendations for places to eat nearby. Dorian was also a huge help — he gave us lots of great information on shopping, how to get the train to Zürich, and was very friendly and knowledgeable about tax-free shopping too. The atmosphere throughout the hotel is wonderful — you really feel welcome from the moment you arrive. The rooms are also impressively large, which isn’t common in Paris, so we were very happy to have the extra space for our huge suitcases we brought from Canada. Overall it was a great experience, and we’d also like to mention Rahul, our server at the restaurant, and Lata in housekeeping, both of whom were excellent too

Clean, excellent location

Good hotel with a good view of the Seine. After check-in and my wife and I got inside the room, we saw a huge nasty stain on the carpet which was also worn out! The air conditioner was not cooling! I called the reception to see if they could change the room but was informed that they were sold out and couldn’t. They sent a maintenance guy to take a look at the air conditioner. Even after his check, the airflow was so slow and it wasn’t really cooling. He brought a standing fan to augment it! Oh well, it wasn’t a nice experience.

Great Location very lively. Just seconds of walk to Train stataion and food and super market. Professional and friendly staff.