Isle of Bute Romantic Vacations

We requested an accessible room , which was confirmed twice telephonically. The space between the beds was barely 12 inches and not suitable for anyone using a walker or wheelchair ! The bathroom was adequate . Reception staff were unhelpful and the young lady was very good at ignoring questions . I am at a loss as to how this hotel has such a good online rating . Attended a function there and the disabled loo is situated right at the back of a conference room and through very heavy doors . The toilet was dirty and did not flush properly . I reported to the lady night manager who said she would sort it . On my second visit it still did not flush properly. There are areas that have steps ans when I queried this , I was told there were portable ramps which staff were supposed to assist with . No ranps in sight and the staff just stared and did not offer to assist . I use a walker ( zimmer) and my daughter / carer is used to helping me . Heaven help someone in a wheelchair . Definitely not recommended !

Loved it here. Very clean, well maintained and stylish interior. Food was great, staff were friendly, and helpful. Spa was a dream. Will definitely return

Spacious, clean, tidy room with plenty of storage space to put your stuff away. Despite being attached to the Golden Jubilee Hospital, the outlook was beautiful- with the hills at the front, and the river and gardens at the back. The bar had a pool table, shuffle boards and other games. Plenty of choice for breakfast. Will definitely be staying again.

Very nice people. Rhona goes above and beyond with everything . Breakfast amazing.

I’m leaving 1 star because we booked through hotels.com, the stay was fine and the staff are nice but after I checked out, the hotel took a further hotel payment for a night that we didn’t stay or book. I’ve emailed for my refund but no response. From a 5* hotel I find this appalling. I’d kindly like my money issued back to my card

Good accommodation and very nice staff. Good location.

the hotel is stunning. So beautiful, the attention to detail and staff is great! The only reason I give it 4 stars not 5 is the breakfast. It was quite pricy and it was a completely cold breakfast with limited options, we had to go somewhere else to get breakfast as there were no cooked options. Apart from this the hotel is a 10, but unfortunately that was a big one for us.

The location for us was excellent, walking distance from many fine coffee shops, bakeries, and restaurants near the university, and easy access to bus and subway. Our room was exceptionally quiet, facing a quiet neighborhood off the main street. Our room (with a double bed) and the bathroom were very compact, a bit of a challenge with multiple pieces of luggage for each of two guests, but very clean and tidy. Every person on staff that we encountered was very friendly and helpful. We would stay here again.

Conveniently located to train station