Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Stephanie from Georgia

Stuck In Disrepair

Posted Apr 14, 2014
Pros: The room was spacious. The coffee was good. The front desk personnel were pleasant.
Cons: The cleanliness and lighting.
Location: Off the Ohio turnpike across from a Walmart and gas station. Plenty of eateries within a short drive on route 14.
We booked this hotel because of the price. Since we went through Expedia the room was paid in full for our entire stay. Had we not prepaid we would have stayed one night and found somewhere else to stay. It isn't a deal if you can't get your money back if you decide you don't like it. This Wingate was in the process of replacing carpet in the hallways. That wasn't a problem. Our room smelled. When you came in it had a fried food smell. If you didn't leave the room you didn't notice it, but leave and come back and you noticed it. So the food ordor must have been in the carpet, the drapes that were pulled off a few of the hooks (they didn't close fully) and probably the walls. The mini fridge handle wasn't clean. The bath tub had black mold under one of the soap holders and pink mold in the grout. The tub didn't drain so the stopper had to be pulled out. The heating/cooling unit ran continually regardless of setting and it sounded like it was going to die any minute. The only solution was turning it off. The breakfast was unremarkable and by 8:30am the pickings were slim. The coffee was good. The room was spacious. It could have used two comfortable chairs, there was ample seating for one not two. It seems that they are beginning a remodel that should have happened a few years ago. So lesson learned, don't prepay or you could be "Stuck in Disrepair".
5 out of 5
Recommended
for Everyone
by Amanda from Parkersburg, WV

Great hotel with caring staff

Posted Mar 31, 2014
Pros: Breakfast, pool, hot tub, fitness room
Cons: Maybe make the pool a few degrees warmer
Great place to stay with a caring staff. Great breakfast and clean rooms. They did have a water line burst and it caused damage to the first floor where our room was and there were rolls of carpet everywhere. That didn't cause any inconvenience to us and the maintenance crew were some of the nicest people we met. I don't understand why people cannot understand that things happen (such as a water line breaking) and they were in the process of making repairs. They never disturbed us and it was a non issue. I would definitely stay again.
3 out of 5
by A verified traveler

Close to all the bars,restaraunts,highway

Posted Mar 10, 2014
Was all ok, but upon arrival there was huge amounts of food poured all over front entrance just lying there, there was a nasty smell upon certain areas of hotel, there was appearant water damage and they had huge noisy floor fans and dehumidifiers running 24 hrs... And using Expedia was ok but they didnt save me any money ... Once we got there .. They were advertising same price in a huge sign out front for all .. What was the savings using this service but taking care of it ahead of time ...
3 out of 5
by A verified traveler

Needs update and renovation

Posted Mar 8, 2014
Pros: location and price
Cons: new carpeting deep clean the place and then keep it clean
tube caulking sloppy carpet worn and not well vacuumed poor dusting lacks attention to simple details of cleanliness
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel next to plenty of good spots.

Posted Feb 18, 2014
I enjoyed the hotel and the staff was nice. Wal-mart across the street made my experience much better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place. Better value than the hotels in the ar

Posted Feb 3, 2014
No complaints. Just stayed over night. Very comfortable.
2 out of 5
Recommended
for Couples
by James from Angola

Posted Jan 7, 2014 on Hotels.com
Was not happy with stay had a group of some sort upstairs walking like a heard of elephants entire time there.we were promised a hot tub when we got there and it was not working as told to us the day before when we booked. Very disappointed reason we stayed was for hot tub and steam room.
5 out of 5
Recommended
for Everyone
by L from va

Excellent

Posted Jan 7, 2014
Pros: It was clean and the room was big, open, and comfortable. Wifi signal was strong.
The stay was nice. The hotel was clean and the room was a nice and the wifi was strong.
5 out of 5
Recommended
for Everyone
by A verified traveler

Thermostat issues

Posted Jan 6, 2014
Pros: Nice and clean.
Cons: A little cosmetic work in my room.
The thermostat in the heating unit was not functioning properly. Also clock radio alarm didn't work either.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2014