Ratings based on 585 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Medicine Hat, AB

Very nice hotel.

Posted Sep 1, 2014
Great location, very large room, very clean and up to date. I was on vacation with my daughter and two grand kids and this was the best hotel out of the six we had stayed at. Staff were very nice and helpful. We would use this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vernon, B.C.

Nice Hotel-Definitely would stay again.

Posted Aug 30, 2014
Pros: Friendly staff and close to downtown.
Cons: The Continental Breakfast.
Location: Downtown, shopping, restaurants.
Only stayed one night August 18th but would definitely stay again. Staff were very friendly and helpful. Room was clean and even tho the rooms were non-smoking I was able to go out on the balcony to smoke rather than going all the way downstairs. It is close to downtown and was very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cool Room

Posted Aug 20, 2014
Cons: Pool looks a bit hurtin', but why are you going to this pool when there's hot springs nearby anyways?
Fun room with the pseudo wall between beds - the balconies are a nice touch as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Regina

Great hotel location!

Posted Aug 11, 2014
Loved the location on main street, underground parking was great, staff was very friendly, room was large, clean and comfortable. Would stay again the next time in Banff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and beautiful suite

Posted Aug 11, 2014
Only downside was there were stairs in the hallways so we had to carry our suitcases to the room
3 out of 5
Recommended
for Everyone
by A verified traveler from red deer alberta

Nice stay

Posted Aug 9, 2014
It was clean and comfortable. Bonus hot tubs and pool. Good price. Easy walking distance to downtown shops and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

comfortable

Posted Aug 7, 2014
resent renovation very clean room with nice comfy beds hotel staff were kind pool was enjoyable would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown Banff.

Posted Aug 7, 2014
Pros: Almost everything, especially free breakfast and parking.
Cons: Sink should be inside the washroom.
Location: Shopping and Restaurants
I stayed with my wife for one night and it was an amazing experience with free parking and breakfast. My room was cleaned with a beautiful mountain view. I definitely will stay again and recommend this hotel to my friends and other family members.
4 out of 5
Recommended
for Everyone
by A verified traveler from edmonton,AB,Canada

Very clean hotel

Posted Aug 5, 2014
Hotel is very clean and comfortable. My friend and me really like it :) Will be back
4 out of 5
Recommended
for Everyone
by A verified traveler

wonderful location

Posted Aug 5, 2014
You cannot beat the location, easy for walking anywhere in town.