Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Old Florence

Posted Jul 15, 2014
Pros: Location is perfect for exploring the Old Town and window shopping.
Cons: Larger lobby - but this is not practical given the location!
Location: Excellent location. Right in the Old Town, on a very exclusive street, full of designer shops.
Quick check-in and no issues during stay at all. Nice breakfast. Safe key provided. Luggage storage on final day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jul 11, 2014
Pros: Everything.
Cons: Can't think of anything
Location: The location is superb for walking distance to all major attractions, including top class retail.
First class Hotel which felt like being at home due to the beautiful rooms and lounges.
4 out of 5
Recommended
for Everyone
by Nic from Surrey

Beautiful hotel. Great location

Posted Jul 1, 2014
Lovely period hotel. We had a room at the 5th floor with a view of the Dome and clock tower. No lifts past floor 4, if you're not good on stairs. Excellent location. Walking distance to everything, including the train station and really near the river.
4 out of 5
Recommended
for Everyone
by alyson from Stourbridge

Only issue was that the room had very NaturalLight

Posted Jun 22, 2014
Lovely hotel very helpful staff.central location good for seeing florence.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with old charm character

Posted Jun 18, 2014
Pros: Convenient location with character unlike modern chain hotels.
Cons: Some more variety at breakfast
Location: All the major sights and the train station are within 10-15 minutes on foot. The street has all the famous fashion houses.
Good hotel for sight seeing close to all the sites. Nice character like a boutique hotel. Breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location near Ponte Vecchio

Posted Jun 17, 2014
Good breakfast, very helpful staff, room in Florentine design, a little tired, but adequate The cost of staying here is mainly because of its central location
4 out of 5
Recommended
for Everyone
by marshia from florida

Hotel is really close to everything!

Posted Jun 14, 2014
Pros: Locatin and interior decor.
Cons: It was unseasonably warm in Florence and the ac was taxed. Not bad though and once a fan was added to the mix, all was well. Slept very well!
Location: Walking distance to plazas, food, museums, and SHOPPING!
Hotel is a period decor that works super well for the Florence experience and was comfortable and convenient!
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

hotel with character

Posted Jun 8, 2014
Pros: Character Staff, helpful and friendly. Location, very central. The roof Garden, a beautiful place to have a glass of wine.
Cons: Controlling the noise outside the hotel! The shower fitting.
Location: Excellent, very close to the river and key places to see. Easy to walk to the station for trains to Pisa etc. Good eateries in the back streets.
Charming and comfortable place with period furniture in fitting with the building. Room comfortable although the bathroom was small and the shower over the bath did cause a lot of water to end up on the floor. The only downside of the hotel was the noise outside; the buskers in the late evening...the accordion player with only one tune got very boring, and the assorted others needed music lessons and a variety of sites other than this one! Early morning saw the cleaning trucks.... I suspect because the street had all the upmarket shops on it.
5 out of 5
Recommended
for Everyone
by Dottie from Fort Lauderdale

Elegant hotel in Florence

Posted May 16, 2014
The Staff was extremely friendly and hospitable. The hotel was a wonderful and traditional building close to center of town and within easy walking distance to all the romance and beauty of Florence. We highly recommend this for anyone who wants an unforgettable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location Location Location

Posted Apr 24, 2014
Fabulous location. We were upgraded to a suite with a marvellous view. The hotel has a charming terrace and several very large sitting rooms. The ambience of this hotel is comfortable while maintaining a sense of grandeur.