Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.6 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Historic hotel across the street from the beach!

Posted Nov 19, 2014
Pros: This hotel is in the historic part of Mazatlan. We love the location.
Cons: This hotel has the very firmest matress's you could imagine. They are so hard, the floor and a blanket may be more comfortable.
Location: You are located only a few blocks from the sqaure. Friday and Saturday evening are the best time to visit the sqaure for entertainment, and vendors.
The bellboys, and breakfast wait staff were awesome! The maid, and desk service were okay. The rooftop pool is an awesome spot to hang-out and watch the beautiful sunsets. Rooftop access does close at 11pm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2014
Friendly staff (mostly), especially if you speak some Spanish!
2 out of 5
by A verified travelerfrom San Doegp

Disabled need not apply

Posted Sep 21, 2014
Pros: The ocean views from thedining room
Cons: Make it a youth hostel
Location: Bay front is wonderful, nothing within walkingdistance
The hotel is at the end of the waterfront, away from the maddening crowd. But if you are disabled as I am once you are in the hotel you find that you cannot enjoy a walk along the seafront. Side walks require mountain climbing ability We are talking of 14 or more inches in height. The hotel has only one ramp out of the hotel, the car ramp!! The rooms are not that bad but the bathroom requires 2 steps, for some one who is limited, walking this can be a challenge. I personally do not pay these rate to be challenged.
3 out of 5
Recommended
for Business Travelers
by Rosendo romanfrom Puerto rico

Surprisingly nice.

Posted Aug 13, 2014 on Hotels.com
Older hotel smaller room yet TV and AC worked well. Historic location with good view of ocean and male con. Friendly environment. Good service. Wi fi in inconsistent.
5 out of 5
Recommended
for Business Travelers
by Francisco Olivafrom Las Vegas NV.

Posted Jul 31, 2014 on Hotels.com
Too of the line hotel, the best view and service in Mazatlan, we are coming back soon!!
2 out of 5
by A verified traveler

Nice hotel far from attractions/nightlife in Maza

Posted Jul 30, 2014
Pros: not much, but it was the only thing we found due to several events made occupation in mazatlan to rocket high.
Cons: Bar lady server seems did not want to serve food just drinks
Location: Location is far from the night life in Mazatlan. Just a few restaurants nearby.
The front desk staff was nice to getting us a room available before check in time, we had been on the road for a some hours and had just done a recognition swim for a triathlon. The room was nice but seems like housekeeping forgot to clean the sand in the shower. The breakfast buffet was good and it was included, the server made our breakfast pleasant. On the other hand the dinner was quite bad. That night started all wrong since we wanted to have dinner on the bar but every time we asked for the menu the server kept telling us it would take long because food is prepared at lobby level. It took us 3 times asking for the menu, to finally decide to go down to the lobby. It took about 15min to prepare a lemonade and a diet coke.For food, I had the pasta alfredo and it was awful. It was blend, and they use plain cream and the cheapest ham which made it taste really bad.
4 out of 5
Recommended
for Business Travelers
by Neo_rincewindfrom Luton

Nice little hotel!

Posted May 18, 2014 on Hotels.com
Great hotel and a good location to the beach and other local interest places, although hotel could do with an update and redecoration. The room I had felt cramped and small because of large cupboards and it's really old crt tv. Staff however were excellent and very hospitable!
5 out of 5
Recommended
for Everyone
by A verified traveler

'Can hardly wait to return!

Posted Apr 23, 2014
Wonderful & attentive staff, good beds & clean rooms, and reasonable rate for ocean-view room with hot breakfast. Noise was a concern as noted by other travellers, but we didn't have a problem (...a little toleration & a room on the 8th floor) Centrally located for easy walking in the Historic Zone, close to Archeological Museum, the market, several plazas & the Immaculate Conception Cathedral. Inexpensive pulmonias took us everywhere else. We stayed 10 days in late March/early April, and will definitely return!
5 out of 5
Recommended
for Everyone
by A verified traveler

The location was perfect.

Posted Apr 21, 2014
Pros: The location
It was so easy to access the historic part of the city. And many other attractions were easy to get to as well. We spent more days in Mazatlan than we had intended and we appreciated that the staff at the hotel was able to accommodate us in spite of it being Easter Week.
5 out of 5
Recommended
for Everyone
by Nickifrom Somerset, NJ

Very fine hotel near the beach and historic area

Posted Apr 15, 2014
Pros: Great location! Good breakfast!
Location: Walk to the Machado and dine outdoors there in the evening, especially Friday and Saturday when there are musicians and many street vendors.
The hotel is well located - across the street from the beach promenade. It is about 4 blocks from the Plaza Machado. I felt very safe walking in the area. I enjoyed the fine included breakfast while taking in the excellent view of the beach and the sea. The staff is all very friendly and helpful. Would definitely stay there again if I have the opportunity.