Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom St. Louis

Ok place to stay.

Posted Apr 7, 2015
Pros: Convenient for spending time in the old part of town. Good AC. Friendly staff. Sub-par breakfast.
Cons: The shower and breakfast.
Location: Walk to the Machado, Topolo's is a must, Angelina's is good. Not far from the lighthouse. Culturally stimulating with colors and architecture.
Had a weak shower head and the drain backed up in seconds. The AC worked well. If you stay here or anywhere near it be sure to eat at Angelina's right behind this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, BC

Nice Hotel Old Mazatlan

Posted Apr 6, 2015
Pros: Location, location, location, balcony to see sunset, rooms are clean, nice to have breakfast included
Cons: Service and attitude of bar staff. Bar Service all afternoon at the pool
Location: Old Mazatlan is the best place to be. Walking distance to the Market. There are many restaurants and bars in the area and the Angela Peralta Theatre
We stayed here for 7 nights. The room was great. We chose a room on the front overlooking the water. Nice to sit on the balcony. We were on the 7th floor and it was very noisy with the window open. The noise came from the street below but seemed like it was from the balcony. No problem with window and door closed, but then you have to use the air conditioning. The rooftop pool is only a wading pool and there is no bar service up there until around sunset. Great place for sunset if you don't have an ocean facing room. Only had one drink from the bar because the drink was not good. The service in the hotel is very inconsistent, in the bar and in the restaurant. The staff in the restaurant were nice and friendly but again the service was inconsistent. Most of the time there were no towels at the pool
3 out of 5
by A verified travelerfrom JC

Esta bien pero lejos de la zona de fiesta

Posted Mar 22, 2015
Fui con un amigo y elegimos el hotel por cercania a la playa. Las vistas son excelentes, la playa esta saliendo del hotel y la piscina muy agradable. Esta situado en la zona antigua, bastante lejos de la zona de salir.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatchewan, Canada

Great location

Posted Feb 21, 2015
Pros: Excellent location close to the ocean, the malecon, restaurants and shops.
Cons: Would NOT recommend staying during Carnival. VERY loud until at least 3:00am (from an ocean view room). Cost should not increase by 2 1/2 times.
Location: Unique shops, great restaurants, Cathedral, Angela Peralta Theatre, Machado, 11 miles of malecon, bike rentals
A short walk from the hotel takes you to unique shops and great restaurants at the Machado where there is entertainment and vendors in the square on weekends. The Cathedral is breathtaking. Renting bikes and riding along the Malecon was most enjoyable. A shopping trip to the Golden Zone was fun, especially the ride in the Pulmonia. Fabulous ocean view from our room balcony and the rooftop pool and lounge area. Hotel Buffet breakfast was good and had variety each day as well as dishes you could request (omlettes, pancakes, french toast). Serving staff were very friendly and attentive.
3 out of 5
by A verified travelerfrom los angeles, ca

Carnivale long weekend stay

Posted Feb 18, 2015
Great location, staff were not very helpful or forthcoming with hotel activities for Carnivale. When asked what my options were to view fireworks , I got very flustered staff who could not explain except to say No I couldn't be in my own hotel rooftop or bar or first floor lobby. We managed to enjoy that evening on the street, when I came back and wanted to go to my room, guards made me wait and I was not happy. Staff and guards were rude. I did not feel welcomed . I would only recommend for location but not for service or staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom O

Excelente opción en el Viejo Mazatlán

Posted Feb 9, 2015
Hotel muy cuidado, muy agradable. Recomendado para descansar y estar en una excelente ubicación en Olas Altas y Centro Histórico. Mi parte favorita de la ciudad.
2 out of 5
by A verified traveler

Rooms very small

Posted Feb 5, 2015
Pros: The breakfast buffet was good
Cons: Requested water but did not get it, no water pressure in bathroom, no towels
Location: Hotel was central
There were two rooms 707 & 807 these rooms were clean but very very small.
5 out of 5
Recommended
for Families
by judithfrom Sonora

Mazatlan

Posted Feb 4, 2015 on Hotels.com
we were so happy to be in the Centro district and right across from the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Great Sunsets!

Posted Feb 4, 2015
Pros: I loved the way the old was preserved while the modern was implemented for comfort.
Cons: The wifi service was terrible.
Wonderful location close to everything. Walk to town, beach and restaurants on the Malacon. Watched the sunset every night from either the private balcony or the rooftop pool and bar. Service was always given with a smile and a gracias. Everyone was helpful and friendly, primarily spanish speaking allowing a lot of opportunities to practice the native language. Part of Mexico, not an American hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Historic hotel in old town Mazatlan

Posted Feb 2, 2015
Nostalgic hotel full of charm. Best view of old town Mazatlan from rooftop bar and pool. Great place to end the day and watch the sun disappear into the Sea of Cortez.