Ratings based on 83 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Saskatchewan, Canada
Great locationPosted Feb 21, 2015
Pros: Excellent location close to the ocean, the malecon, restaurants and shops.
Cons: Would NOT recommend staying during Carnival. VERY loud until at least 3:00am (from an ocean view room). Cost should not increase by 2 1/2 times.
Location: Unique shops, great restaurants, Cathedral, Angela Peralta Theatre, Machado, 11 miles of malecon, bike rentals
A short walk from the hotel takes you to unique shops and great restaurants at the Machado where there is entertainment and vendors in the square on weekends. The Cathedral is breathtaking. Renting bikes and riding along the Malecon was most enjoyable. A shopping trip to the Golden Zone was fun, especially the ride in the Pulmonia. Fabulous ocean view from our room balcony and the rooftop pool and lounge area. Hotel Buffet breakfast was good and had variety each day as well as dishes you could request (omlettes, pancakes, french toast). Serving staff were very friendly and attentive.
by A verified travelerfrom los angeles, ca
Carnivale long weekend stayPosted Feb 18, 2015
Great location, staff were not very helpful or forthcoming with hotel activities for Carnivale. When asked what my options were to view fireworks , I got very flustered staff who could not explain except to say No I couldn't be in my own hotel rooftop or bar or first floor lobby. We managed to enjoy that evening on the street, when I came back and wanted to go to my room, guards made me wait and I was not happy. Staff and guards were rude. I did not feel welcomed . I would only recommend for location but not for service or staff.
for Everyoneby A verified travelerfrom O
Excelente opción en el Viejo MazatlánPosted Feb 9, 2015
Hotel muy cuidado, muy agradable. Recomendado para descansar y estar en una excelente ubicación en Olas Altas y Centro Histórico. Mi parte favorita de la ciudad.
by A verified traveler
Rooms very smallPosted Feb 5, 2015
Pros: The breakfast buffet was good
Cons: Requested water but did not get it, no water pressure in bathroom, no towels
Location: Hotel was central
There were two rooms 707 & 807 these rooms were clean but very very small.
for Everyoneby A verified traveler
Great hotel. Great Sunsets!Posted Feb 4, 2015
Pros: I loved the way the old was preserved while the modern was implemented for comfort.
Cons: The wifi service was terrible.
Wonderful location close to everything. Walk to town, beach and restaurants on the Malacon. Watched the sunset every night from either the private balcony or the rooftop pool and bar. Service was always given with a smile and a gracias. Everyone was helpful and friendly, primarily spanish speaking allowing a lot of opportunities to practice the native language. Part of Mexico, not an American hotel.
for Everyoneby A verified traveler
Historic hotel in old town MazatlanPosted Feb 2, 2015
Nostalgic hotel full of charm. Best view of old town Mazatlan from rooftop bar and pool. Great place to end the day and watch the sun disappear into the Sea of Cortez.
by A verified travelerfrom san diego
Posted Jan 25, 2015
Cons: Romm confort,furniture etc widow of the bad romm was not closing
Location: Location is good just in front of the beach restaurant near by
The hotel is a little old the elevator only go to the 9 flor but the poll is on the 12 flor my internet was not working in my romm
for Everyoneby A verified travelerfrom Toronto, Canada
Hotel con mucho caracter, super ubicacionPosted Jan 11, 2015
Ubicado al princip del malecon, un classico de la arquitectura de los 1940s, acerca del otro hotel clasico de Mazatlan, Belmar. Camina de su habitacion a la playa en 2 minutos. Centro Historico con plazas y buen restaurantes.
by A verified travelerfrom Calgary Alberta
3 star hotel for a 5 star pricePosted Jan 5, 2015
Pros: The location. The rooftop pool and bar and the views of the ocean. The bar tenders and service on the roof top was very good.
Cons: They could have quieter air conditioners, more comfortable beds and better service from the hotel staff.
Location: Fabulous restaurant located right behind the hotel called Angelina's. Great coffee a half block away on the Malecon called the Looney Bean.
The hotel could do much better in terms of service. The beds were very uncomfortable and the air conditioners are old and loud. However, the hotel is in a fabulous location- great views of the ocean and Malacon. Located in the old part of Mazatlan, and beautiful old historical buildings. Loved the proximity to many fabulous restaurants and art galleries. The rooftop pool and bar area has the best view of Mazatlan. We saw many beautiful sunsets from the rooftop.
for Everyoneby A verified travelerfrom Minnesota
7th floor junior suite spacious with a great view!Posted Jan 4, 2015
Pros: Employees all very helpful. Junior suite very spacious. View from seventh floor balcony was amazing! Rooftop view is 360 degrees of amazing!
Cons: The original room booked as basic with no view for four people should not be rented to four people, was too small. Bad window view into other rooms.
Location: Love the location! Can walk to many places. Lots of restaurants, bars, shops near by. Right on male on that goes for miles.
Started in a basic room with no view, too small for a family of four. Moved to a junior suite on 7th floor, great view and bigger than needed! Will stay here again sometime. Great places to go eat and drink in the area. Walked to both the plaza Machado and the market and the cathedral and the ship docking. Enjoyed the art crawl, all within walking distance. Will review eateries separately. Ate at porta vejos, Hectors, Pedro and Lola's. Walked the male on for miles. Lots of people in the area, was great to see! Bike rentals right next door too!