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Sunvivia by Fiesta Americana Mazatlan

4.0 star property
Guests savor authentic regional cuisine at the beachfront restaurant before lounging beside two sun-drenched pools nestled among vibrant garden landscapes

Choose dates to view prices

The Inn At Mazatlan in Zona Dorada offers a welcoming retreat with beautiful gardens and on-site shopping. Enjoy two outdoor pools or book treatments at Paradise Spa. Attentive staff and Papagayo Restaurant serving regional specialties complete the experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
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About this property

Sunvivia by Fiesta Americana Mazatlan

  • Upscale hotel near The Mazatlan Malecón
  • Take advantage of a terrace, a garden, and a hair salon at Sunvivia by Fiesta Americana Mazatlan. With amenities like a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Treat yourself to a massage at the onsite spa. The on-site restaurant, Papagayo Restaurant, features Regional cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • 2 outdoor pools along with sun loungers and pool umbrellas
    • Free valet parking, plus self parking (surcharge)
    • Wedding services, a 24-hour front desk, and smoke-free premises
    • 2 meeting rooms, concierge services, and coffee/tea in the lobby
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 189 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
  • Other amenities include:
    • Bathrooms with showers
    • 32-inch LCD TVs with cable channels
    • Wardrobes/closets, balconies, and kitchens

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Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Name change requests on reservations will not be accommodated.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Sunvivia by Fiesta Americana Mazatlan have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Sunvivia by Fiesta Americana Mazatlan?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sunvivia by Fiesta Americana Mazatlan on May 28, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunvivia by Fiesta Americana Mazatlan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Sunvivia by Fiesta Americana Mazatlan?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Sunvivia by Fiesta Americana Mazatlan?

Check-out is at noon.

Where is Sunvivia by Fiesta Americana Mazatlan located?

Located in Zona Dorada, this beachfront hotel is in the city center and within a 15-minute walk of Playa Brujas and Punta Camaron Beach. El Cid Country Club Golf Course and Sea Shell City Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

Verified

8/10 Good

Leandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beach view was completely obstructed where we were. room smelled pretty bad . the staff was so nice.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness
Great location beautiful view. Great pools. Great room
View from our room
Stayed 15 nights in Jan 2026
Verified

8/10 Good

Lisa Guevara

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant atmosphere . Papagayo restaurant was delicious on site. Would definitely stay here again.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Joseph Frederick

Liked: Cleanliness, staff & service
Our room was can view and that was awesome!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The pools are great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
View from the room was spectacular
Stayed 1 night in Oct 2025
Verified

8/10 Good

Charles

We had a partial view from our balcony and it was very good. We really enjoyed the balcony. We spent most of our time by the pool. One was a regular temperature pool and the other was a heated pool. Both pools were excellent as well asthe facilities around the pool.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Everyone was so kind and helpful! Great food. Awesome premises. Beach was fantastic. My room was clean and serviced daily by Imelda. She was wonderful
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Yes! Upgraded room was fantastic and daily housekeeping was very much appreciated! Thank you
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was well maintained. The staff were all very helpful. The new spa services were wonderful. We will definitely go back
Stayed 9 nights in Dec 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, amenities
Staff showed up at 9:30 to clean the room prior to check out. Check in process was very long. Lots of people standing around looking confused. Balcony and view were excellent. Room very clean and comfortable beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NESTOR

Liked: Amenities
Great ocean view
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! Rooms in the tower were under construction. Because they are updating. But our room in the the other building was clean and had a great view The location is the best! Right in the golden zone The pools are very nice The beach side restaurant was very good!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous view of the ocean and beautiful property. Our room was cleaned everyday and special requests were granted when we asked. examples - extra wash clothes, extra room key cards, extension of leaving time on our last day
Stayed 7 nights in Dec 2025
Verified

8/10 Good

BEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love coming to the Inn, this was our second time there, and we're glad we came back, the staff are very friendly and helpful.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The person that checked us in was not pleasant at all and when he saw that we booked through Expedia he got even ruder. The furniture on our balcony was rusted and the table leg had rusted through and was broken. Our air conditioner in the bedroom clanged and banged all night. Other than that the rest of the staff were very nice and the grounds were beautiful!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always friendly.
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

James

Disliked: Cleanliness
Left a tip each day for room cleaner. No face cloths in room.Had to leave a note for water. Received it 1 day. No coffee or H2O replenishment for 1 week. Dirty coffee cups left in room, called front desk to complain & was ignored. Pool waiters & doormen were fabulous & tipped accordingly. To summarize, the room was not cleaned well at all. Usually, I would just say it was OK, but I think they could have done much better.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Trina K

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time and the staff was amazing.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Madison Cole

Great place in the middle of all the action
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Very clean and quiet and very kind staff
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

Maria Kristina

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel on a beautiful beach thats well maintained. The grounds are beautiful. Hotel area is safe & many restaurants within walking distance. The staff is absolutely amazing!
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Arthur

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Couldn't control the a/c heat. Hair dryer didn't work . Called the front desk. No response. We had a suite. The hot water only worked in the bathroom off the bedroom. Jacuzzi tubs not much warmer than the pool. The service out by the pool was great.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the small home town feel of this property. Everyone is so nice. Location is great
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff .beautiful beach.suites very comfotable Location is close to everything
Stayed 9 nights in Jan 2025