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The Inn At Mazatlan

Photo gallery for The Inn At Mazatlan

Primary image
On the beach, beach towels, windsurfing
On the beach, beach towels, windsurfing
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of The Inn At Mazatlan

The Inn At Mazatlan

3.5 star property

3.9/5 Good

Top rated for eco-friendliness (4.1/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110

Explore the area

  • Popular LocationPunta Camaron Beach12 min walk
  • Popular LocationSea Shell City Museum14 min walk
  • Popular LocationEl Cid Country Club Golf Course18 min walk
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)38 min drive

Room options

About this area

Mazatlán

The Inn At Mazatlan is located in Zona Dorada, a neighborhood in Mazatlán, and is near theme parks and on the beach. Islands and Protected Areas of the Gulf of California and Playa Brujas reflect the area's natural beauty and area attractions include Mazatlan Aquarium and Mazagua Aquatic Park. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Plaza de Toros. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Mazatlán travel guideOpens in a new window
Map

What's nearby

  • Punta Camaron Beach - 12 min walk
  • Sea Shell City Museum - 14 min walk
  • El Cid Country Club Golf Course - 18 min walk
  • Monument to the Family - 2 min drive
  • Teodoro Mariscal Stadium - 12 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 38 min drive

Restaurants

  • Villa Italia - 2 min walk
  • La Concha - 6 min walk
  • La Casa Country - 8 min walk
  • Allegro Caffe - 10 min walk
  • Panama - 12 min walk

About this property

The Inn At Mazatlan

3.5-star hotel in the heart of Zona Dorada
At The Inn At Mazatlan, you can look forward to a terrace, shopping on site, and a garden. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach towels. Indulge in a body treatment, a body scrub, and a manicure/pedicure at Paradise Spa, the onsite spa. The onsite restaurant, Papagayo Restaurant, features Regional cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free valet parking, plus self parking (surcharge)
  • Full breakfast (surcharge), multilingual staff, and massage treatment rooms
  • A front desk safe, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the location
Room features
All guestrooms at The Inn At Mazatlan boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, balconies, and kitchens

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: MXN 248-338 for adults and MXN 124-169 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 5 spa tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

80% of travelers were happy with check-in
Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between MXN 248 and MXN 338 for adults, MXN 124 and MXN 169 for children (approximately)
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Name change requests on reservations will not be accommodated.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

Does The Inn At Mazatlan have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Inn At Mazatlan?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at The Inn At Mazatlan on Oct 3, 2022 start from $130.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Inn At Mazatlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Inn At Mazatlan?

Valet parking is free at this property.

What time is check-in at The Inn At Mazatlan?

Check-in is from 3 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Inn At Mazatlan?

Check-out is at 11 AM.

Where is The Inn At Mazatlan located?

Located in Zona Dorada, this beachfront hotel is in the city center and within a 15-minute walk of Playa Brujas, Punta Camaron Beach, and Islas de Mazatlan Ecological Reserve. Islands and Protected Areas of the Gulf of California and Sea Shell City Museum are also within 15 minutes.

Can I cancel my reservation for free at The Inn At Mazatlan and receive a full refund?

Yes, The Inn At Mazatlan offers free cancellation on select room rates, because flexibility matters! Please refer to The Inn At Mazatlan cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 376 out of 1002 reviews
5 - Excellent 38%
Rating 4 - Good. 323 out of 1002 reviews
4 - Good 32%
Rating 3 - Okay. 156 out of 1002 reviews
3 - Okay 16%
Rating 2 - Poor. 79 out of 1002 reviews
2 - Poor 8%
Rating 1 - Terrible. 68 out of 1002 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

3/5 Okay

Leticia Valenzuela
Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The view from our hotel was amazing. But for having a Ocean View "Luxury" Suite, the room was not very clean. This is the 2nd time we've stayed at The Inn and both times the room wasnt completely cleaned.
Stayed 4 nights in Sep 2022

1/5 Terrible

Jose L
Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was in poor condition. The first room they put us in was next to the house keeping facility and super loud all night. After speaking to the manager, we paid an upgrade fee and we were moved to a different building. Room was better, however, ceasing was leaking water and had ants all over one of the beds.
Stayed 4 nights in Sep 2022

2/5 Poor

Francisco
Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel es viejo y con muy mal mantenimiento. Dos de los tres elevadores están sin servicio. Me canse de solicitar que retiraran los platos de room service, y opte por sacarlos de la habitación: estuvieron 3 días sin que los recogieram. El mar se comió la playa y ya no hay acceso a la playa
Stayed 8 nights in Sep 2022

4/5 Good

Alain Eduardo Dueñas
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family environment
Stayed 4 nights in Aug 2022

3/5 Okay

Martin
Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Can do better
Stayed 1 night in Jul 2022

4/5 Good

Raul
Traveled with family
Disliked: Cleanliness, staff & service
Rooms were dirty, floors are disgusting, kitchen was not even wiped down, and we had no room services in the time we were there, no clean towels
Stayed 2 nights in Jul 2022

3/5 Okay

mario
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great however there was a lot noise coming from the outside since the room was facing the Main Street. I will try to take different room next time
Stayed 6 nights in Jul 2022

1/5 Terrible

Jose R.
Traveled with family
Disliked: Cleanliness
The Room we got 1301 was outdated very dirty sofa Outdated room & furniture After complaining they relocated to a new room next day
Stayed 6 nights in Jul 2022

5/5 Excellent

Benjamin
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a pharmacy, a money exchange, an Oxxo and even a coffee shop.
Stayed 5 nights in Jul 2022

3/5 Okay

Juan
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very nice but it DIDN’T have beach space. The purpose of going to Mazatlan is to go to a nice Hotel and walk out to its Beach sit down and relax watching the sunset I’m not coming back ever to your Hotel Very disappointed
Stayed 5 nights in Jul 2022