COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

The Inn At Mazatlan

Photo gallery for The Inn At Mazatlan

Featured Image
On the beach, beach towels, windsurfing
On the beach, beach towels, windsurfing
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of The Inn At Mazatlan

VIP Access

The Inn At Mazatlan

3.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlan, SIN, 82110

Explore the area

  • Popular LocationPunta Camaron Beach12 min walk
  • Popular LocationSea Shell City Museum14 min walk
  • Popular LocationEl Cid Country Club Golf Course17 min walk
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)33 min drive

Choose dates to view prices

About this area

Mazatlan

Located in Mazatlan's Zona Dorada neighborhood, The Inn At Mazatlan is in the city center and on the beach. While the natural beauty of Playa Norte and Cerritos Beach can be enjoyed by anyone, those looking for an activity can check out Mazatlan International Center. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Plaza de Toros. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Punta Camaron Beach - 12 min walk
  • Sea Shell City Museum - 14 min walk
  • El Cid Country Club Golf Course - 17 min walk
  • Monument to the Family - 2 min drive
  • Teodoro Mariscal Stadium - 10 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • Papagayo Restaurant — 1 min walk
  • La Concha — 6 min walk
  • La Casa Country — 8 min walk
  • Carlos & Lucia's — 8 min walk
  • Allegro Caffe — 10 min walk

About this property

The Inn At Mazatlan

Beachfront hotel with calming spa services
Spend the day catching some rays at the beach, relaxing by one of The Inn At Mazatlan's 2 outdoor swimming pools, or pampering yourself at the full-service spa. All 215 rooms offer free WiFi, balconies, and LCD TVs with cable channels. Other amenities available to guests include microwaves, room service, and espresso makers.
The Inn At Mazatlan offers 215 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: MXN 290 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Shopping
  • Spa tub
  • Steam room
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Espresso maker
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 290 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Name change requests on reservations will not be accommodated.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlan
The Inn At Mazatlan Hotel Mazatlan

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 358 out of 982 reviews
5 - Excellent 36%
Rating 4 - Good. 341 out of 982 reviews
4 - Good 35%
Rating 3 - Okay. 152 out of 982 reviews
3 - Okay 15%
Rating 2 - Poor. 73 out of 982 reviews
2 - Poor 7%
Rating 1 - Terrible. 58 out of 982 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was at a great location with places you can walk too. The hotel was very clean and the staff was courteous at all times. The rooms were very clean and the bed and sheets were very comfortable I would highly recommend it.
Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The openness of the pool and property. The staff was amazing
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really clean and nice staff was really friendly, The only problem that i noticed was that they ran out of pool towels it was hard to get one after..
Stayed 4 nights in Jun 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service and communication so bad
Stayed 1 night in Jun 2021