Ratings based on 694 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N England

excellent hotel in good position to get to places

Posted Feb 25, 2015
Pros: The friendly, helpful staff. it was warm and very comfortable. Always plenty of hot water.
Cons: I'm not sure I'm the best person to ask as I was there for just a short break.
Location: Bang in the middle of Midtown near underground stations and bus stops. Near the museum areas. Not too far from Central Park and the Lincoln Centre.
I had been before in a group but this was different. I went on my own, a woman over 70, and was treated right royally. I was on a room only basis but was able to find very good breakfasts within easy walking distance and I'm talking about a time when New York was experiencing one of its coldest winters ever. It is very easy to get a taxi, the underground is about 5 minutes away and I walked to several things I wanted to visit - MOMA, the Rockafeller(?) Centre and the shops on 5th Avenue. They are helpful in suggesting places and booking places for you. Warm, clean, quiet, comfortable - perhaps not for the young and not particularly cheap. but for me, an elderly (I hate that word!) it was ideal and I may well go again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Glasgow UK

Great hotel good location. comfy bed.

Posted Feb 24, 2015
Pros: Friendly staff and great location
Cons: No implants at all
Location: Easy to walk to Central Park , Times Sq and Empire State. We walked to Central Cafe outside Grand Central Station for delicious and good value breakfa
Friendly and helpful staff in hotel. Very clean and very comfy beds
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice from with a great view of the city.

Posted Feb 24, 2015
Pros: Cleanliness and General room appearance. Doormen were very helpful.
Cons: Prior valet parking is ridiculously high. No free wifi in room.
Was disappointed there was no free wifi in the room for Marriot Rewards members.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Edinburgh

BIRTHDAY TREAT

Posted Feb 14, 2015
Pros: The central location to tourist attractions
Cons: FREE WIFI in the hotel
Location: Very central to Grand Central, Rockefeller Center, 5th Ave, Central Park, Times Square and Starbucks......loads and loads and loads of Starbucks LOL
First time visit to New York for my wives birthday. Hotel is very central to all the major attractions, 10/15 min walk to things like Rockefeller Center, Central Park, 5th Ave, Times Square etc. and subway stations to further away. Hotel was obviously a grand building at one time but could do with a bit of make over. Just little things like single glazing windows (no good when your are only 6 floors above the noise of street level), the décor in general looks tired. Tea and coffee facilities are provided but if you want more than one cup with milk then your out of luck. Every night we were there we had to go down to reception and ask for milk and tea bags. For a major hotel chain in Manhattan the one big thing that the hotel is missing is FREE WI FI !!!!!. Virtually everywhere from a small deli to Starbucks to other tourist attractions you get WIFI but not in the Marriott !!! Apart from that the beds are very comfortable, the staff are very attentive and happy to help.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Somerset, England

Really good location and a positive experience.

Posted Feb 10, 2015
Pros: Location and friendly, helpful staff.
Cons: It was a nice hotel without being an ostentacious hotel.
Location: Fifth Avenue is only 2 blocks for shoppers; Broadway is very walkable as were the Met and Guggenheim. Grand Central station was closeby too.
Although it said online we couldn't book in before 4pm we were allowed to book in immediately. The staff were friendly and helpful. The room was spacious and warm. I stayed with my adult daughter and we each had our own double bed which made the stay very comfortable. The concierge service was friendly and efficient. The bar was a nice place to have a cocktail before heading out to eat/go to the theatre... so all in all a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

New York hotel

Posted Jan 10, 2015
Very nice but free wifi would have been nice and would have made a big difference
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Nice hotel in central location

Posted Jan 8, 2015
Loved the stay in this hotel. Not superfancy but very nice. The staff was great and the rooms were nice. Would go back there any time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Agnone (IS)

Ottimo hotel, consigliatissimo!!!

Posted Jan 8, 2015
Pros: posizione ed eleganza
Cons: wifi gratuito in camera
Location: Eccellente, a dia passi dalla quinta strada e a 10 minuti da Times square, per central park bastano 20 minuti a passo veloce.
Arrivati ceck-in velocissimo ci danno subito la camera superior come da nostra richiesta con 2 letti e ai piani alti. Entrati era come da descrizione, spaziosa pulita e luminosa, solo il bagno era un po' piccolo rispetto alle dimensioni della camera, ma non è stato un problema assolutamente. Personale disponibile e cortese, peccato che il wifi in camera era a pagamento. Comunque per chi volesse c'è la connessione gratuita nella hall dell'hotel. Nel complesso devo dire che l'hotel è ottimo e vista anche la posizione (a due passi dalla quinta strada e a 10 minuti da Times square) beh lo consiglio vivamente, poi il marchio Marriot è sinonimo sempre di qualità, cosa confermata anche questa volta.
4 out of 5
Recommended
for Everyone
by A verified traveler

We had a great stay and would definitely return.

Posted Jan 5, 2015
The hotel location was excellent and the rooms were clean and comfortable. The only negative was waiting too long for the lifts.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Good location nice gym. Clean room only thing staff were slow to respond to issues