Ratings based on 442 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Posted Jul 18, 2014
The best thing about this hotel is that we were right in the heart of Manhattan.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Manhattan East.

Posted Jul 10, 2014
Pros: Location and Location.
Cons: Furnishings in room.
Location: Central to main attraction areas, walking distance to Broadway shows and to Central Park. Plenty of taxis in the area.
Hotel is not the most modern, but reasonable price, reasonable room size. Staff are very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Fl

Nice hotel on the upper east side.

Posted Jul 9, 2014
Nice hotel on the upper east side of Manhattan. Close to great shopping and far enough away from the hustle and bustle of a Times Square. Front desk, doorman and concierge were very helpful and very friendly. The only slightly annoying thing was the bathroom smelled like mildew, kind of musty but it wasn't really a deal breaker
4 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

Posted Jul 9, 2014
Room was clean and just what we needed. Bed was comfy and shower was strong. Plenty of towels and toiletries. Front desk people were nice. We stayed on the 6th floor, and the street noise was loud-thank goodness the A/C in the room was louder when it kicked on. Weird that extra toilet paper and hair dryer is kept in the room closet. Inroom coffee&tea nice, but we never had enough cups, stirrers or Splendas. Too many people "hanging out" at the entrance smoking-Not very welcoming. Doormen/porters outside just seemed a little unprofessional -they looked helpful when needed, but when they weren't working it was hard to tell they were employees.
4 out of 5
Recommended
for Everyone
by A verified traveler from S Wales

Quiet hotel in midtown manhattan.

Posted Jul 7, 2014
Pros: Location was excellent.
Cons: Breakfast buffet was overpriced. The bill for 3 people for 1meal cost over 120 dollars!
Location: Close to 5th Avenue and Grand Central station. Walking distance to Central and Bryant parks.
We stayed on the 28th floor with view of the riverine the distance.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel for Manhatten, but too busy.

Posted Jul 2, 2014
We enjoyed our stay there- our suite was a good size and clean. The hotel staff are pleasant; however it could be more initiative from the staff ( you have to ask for any little details such as a morning newspaper, otherwise they would not deliver). Overall for people who visit as tourists it is a very convinient location as it is close to many city attractions. We are from the city and stayed there just between our moves.
Comment from Hotel Management
Jul 3, 2014 by NY East Side Manager, Hotel Management
Good morning Thank you for your recent visit to the Marriott East Side hotel and also for taking the time to share your concerns. I am happy you enjoyed your stay although there were a few issues for which i do apologize. I will share your comment with the Managers to prevent this from happening again. Please do not hesitate to contact us to further discuss this issue. Once again thank you for your honest feedback and we look forward to hearing from you.
4 out of 5
Recommended
for Everyone
by Cleveland Bling from Cleveland

First trip to NYC

Posted Jun 24, 2014
Pros: Location and well maintained,along with very good staff.
Cons: Concierge service is somewhat limited in the hours they are available
Location: Grand Central Terminal is close by and shopping and dining along with Central Park are all within walking distance.
Hotel is in an EXCELLENT location close to the best NYC has to offer --Central Park --Broadway --Grand Central -5th Ave -Madison Ave. Very nice mix of upscale as well as local restuarants and bars. Hotel is very comfortable and well maintained.Pretty good value for this part of town.
4 out of 5
Recommended
for Everyone
by Liz from UK

A very comfortable Hotel in a good location

Posted Jun 23, 2014
Pros: The beds!
Location: Very handy for getting around New York
We were two friends spending 4 nights in New York. Our beds were extremely comfortable and the housekeeping very efficient. We found the staff very helpful, but I have to say we were too busy exploring the sights to use any of the hotel facilities. We would definitely recommend this hotel. When we checked in we were told our booking was for a 1 king sized bed, we were sure we has specified two beds on our booking. We were very kindly given a room with two double beds.
5 out of 5
Recommended
for Families
by A verified traveler from Doylestown, Pa

Father's Day Weekend

Posted Jun 17, 2014
Pros: The rooms were clean and the sleeping accommodations were very comfortable.
Cons: Were were in Room 317 and the elevators were very noisy all night long. There needs to be noise dampening elements.
Location: Chrysler Building, Central Park
Our stay was very comfortable and relaxing. The Marriot staff was courteous, helpful and couldn't have been more accommodating. Traveling is never an easy task, but the Marriot experience added to a wonderful weekend in New York!
4 out of 5
Recommended
for Everyone
by juan from lima, peru

Excellent location

Posted Jun 15, 2014
The building is a little bit old but it was very clean. Everything is close.