Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Old hotel but clean, right where uou want to be in Salzburg.
2 out of 5
by A verified traveler

First time in Salzburg:

Posted Jul 12, 2015
Pros: Rooftop
Cons: Rooms, lighting, air conditioning ,
Although the staff are friend,y and attentive it is not enough to save this hotel. It is old, dark rooms with musty odor .the junior suite is not worth the "upgrade". Having been in other European cities I fully expected a big difference in comparison to N.American standards, but this hotel is very poor in terms of room comfort. It does however have a great location to the old town, a beautiful rooftop deck/lounge with stunning city views. If your budget allows I reccome d staying elsewhere but definitely visitng the restaurant on the roof.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wien

Durchschnittliches Hotel nah an der Altstadt

Posted Jul 9, 2015
Das Hotel wirkt innen düstern und wenig einladend... Violett \schwarze Zimmer und dunkelgraue Gänge grenzen an Herausforderung...Jedoch die Stadtnähe rekompensiert es ein wenig...auch der Zustand der Gänge und der Aufzüge hinterlässt ein negativens Gefühl. Nur das grosse Badezimmer mit Badewanne und Bidet hat mir gefallen. Das Lobby und das Personal war definitiv das Highlight. Preis leistungsverhältniss stimmt es nicht ganz zumindest für das mir angebotenen Zimmer. Ich persönlich würde dem Hotel max 3 Sterne geben.
4 out of 5
Recommended
for Everyone
by A verified traveler from München

Zentrales Stadthotel mit traumhafter Dachterrasse

Posted Jun 19, 2015
Pros: Dachterrasse
Cons: Kleiderschrank im Zimmer sehr klein
Location: Sehr zentral - alles in Recihweite
Ein Klassiker in Salzburg. Moderne Zimmer, überaus motiviertes Team und sehr gutes Preis-/Leistungsverhältnis. Wir haben uns sehr wohl gefühlt. Frühstück und Ausklang des Abends auf der Dachterrasse - schlichtweg nicht steigerungsfähig. Eine vergleichbare Aussicht hat keines der Tophotels in Salzburg.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great hotel with great location

Posted Jun 8, 2015
This hotel was located right across the main bridge into the old city. Perfect. The rooms were clean and quaint. I would recommend the hotel. Parking tho, was at an underground garage, about a 5 min walk. The staff at the hotel were very helpful.
2 out of 5
by A verified traveler from Gloucestershire, UK

Very disappointing but close to sights

Posted Jun 7, 2015
Pros: The reception staff were helpful and the position close to amenities.
Cons: The general ambience of the place, the decor, the lifts. Not good value for money.
Location: The hotel was on the river but by the only vehicle bridge so incredibly noisy. Theatre and marionette theatre close. Good bars, cafes close.
We can only describe this hotel as style over substance. Old building with very modern decor. Very dark walls which gave the whole place a gloomy feel. We had booked a junior suite for four nights.. This was on the 5th floor, very low ceiling and dark walls. We could not stay in this room and asked for it to be changed. We were given a suite on the 4th floor at no extra cost with marginally higher ceiling and lighter paint but it was not well appointed. No mini bar/fridge, no dressing table. Traffic noise was so loud we had to keep windows closed and use air conditioning. The roof top terrace had a very limited menu and was expensive as were drinks. Had to queue for a table outside just to have a drink. We were pleased that we had taken the room only rate and not booked breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location and the staff were great

Posted Jun 5, 2015
They have a lovely rooftop terrace overlooking the fortress, city and river. The staff were really great
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Pros: Breakfast very good and great location
Great location, very good breakfast and services
2 out of 5
by A verified traveler

Abgewohntes, lautes Haus, unfreundliches Personal

Posted May 11, 2015
In diesem Haus hört jeder alles. Egal wer duscht oder auf die Toilette geht - jeder im Haus erlebt es mit. Ein altes, abgewohntes Haus welches schon vor langer Zeit eine Renovierung benötigt hätte. Kurz angebundenes und unfreundliches Personal komplettieren den Eindruck. Das einzig empfehlenswerte ist die Lage. Hier gibt es aber neuere Häuser mit besserem Preis-/Leistungsverhältnis. Wir können das Haus nicht empfehlen.
5 out of 5
Recommended
for Couples
by Sheri from Lake Charles

Hotel Stein - Fabulous!!!

Posted May 6, 2015 on Hotels
It was AMAZING!!! Location was absolutely perfect & loved the decor, friendly & accommodating staff. I wouldn't want to stay anywhere else in Salzburg!