Hotel Reviews of Doubletree Hotel Chicago Magnificent Mile, Chicago hotels, IL, United States of America Skip navigation
Welcome - Already a member? Sign in

Doubletree Hotel Chicago Magnificent Mile

Downtown Chicago hotel near Navy Pier and Mag Mile

Traveler ratings summary of Doubletree Hotel Chicago Magnificent Mile, Chicago Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 91% of travelers (124 of 135) recommend this hotel
4.4
Hotel service Hotel condition Room cleanliness Room comfort
4.4 4.4 4.5 4.5
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Write a review of this hotel (You may be required to sign in to verify your stay)

Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

A traveler from Quincy, il recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 4.0
Posted: 18-Nov-09

Nice place, but dont pay extra for lakeview

Very nice hotel, staff very friendly. Only complaint was that I paid extra for a room with a lakeview and I filled the bathtub up and could see more water in the tub than I could see in the lake. I would stay here a gain.

A traveler from San Diego, Ca. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 4-Nov-09

A very nice and convenient hotel

I was satisfied with the hotel and had a good experience there. My only complaint was that I could hear the noise from next door.

Leslie P from Jackson, TN recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 21-Oct-09

Great Location

I would highly recommend this hotel to business travelers. It is in a great location. The staff were friendly, the rooms were clean and the beds were awesome!!!

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 4.0 4.0 2.0
Posted: 14-Oct-09

Magnificant mail

Some small things missed, for example they do not provide slippers which can be problem aalthough it doesn’t look like at the first thought.

Randy B from Athens, TN recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 1-Oct-09

Great location, will go back

Loved Chicago and stayin at the doubletree was great. The staff was helpful and the location was great. Rooms very comfortable and the gym and pool were superb!!

Comment from the hotel's management

Posted: 7-Oct-09

Randy B., I am glad that you had a great stay and we hope to see you again soon!

Hotel Management, General Manager

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 2.0 2.0 2.0
Posted: 29-Sep-09

Not Impressed

We checked in to our hotel only to find that they had overbooked all the rooms. We were supposed to have a lake view room we had a room overlooking the pool? I would not recommend this hotel to anyone we were not satisfied! The only people that were helpful were the bell men.

Traveler's tip

If you stay in Chicago, IL DO NOT STAY at the DoubleTree Hotel Chicago Magnificent Mile!!

Comment from the hotel's management

Posted: 8-Oct-09

I am sorry about the inconveniences that you have experienced and would like you to know that your comments matter to us. We strive to provide the best customer service at all times, your feed back helps us to maintain that level of service. Once again I apologizes and we hope that you will be back to visit us soon!

Hotel Management, General Manager

Kelly P from Saginaw, MI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Sep-09

Would recommend

Very friendly staff, pillows are a must have! I would stay here again! Very clean and well maintained. Parking a little costly especially when you are a guest at the hotel.

Comment from the hotel's management

Posted: 8-Oct-09

Hi Kelly P., Thanks for the positive feed back, we love when our guest have a memorable stay! We hope that you will visit us again soon!

Hotel Management, General Manager

A traveler from North Dakota recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 22-Sep-09

Enjoyed our stay!

Location was great for Navy Pier, Magnificent mile, eating out and public transportation. Was very pleased with our room. Lake view upgrade was not worth it but not enough of a difference to care much.

A traveler from michigan recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 22-Sep-09

Great Get Away!

The Doubletree was excellent. The service was wonderful. the rooms were comfortable. The location was very accessable to the "MILE". And not to mention the fabulous drinks that were prepared at the bar. Lets not forget the warm chocolate chip cookies that are prepared especially for the guest!

Comment from the hotel's management

Posted: 8-Oct-09

Hi, I am glad to hear that you had a great experience at the hotel, and yes the cookies are made fresh every day for our guest! Thank you for your comments, have a great day!

Hotel Management, General Manager

A traveler from New Jersey does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 1.0
Posted: 16-Sep-09

Bad!!! Lake view room is not possible!

Don’t pay extra for Lake view room! This is a lie. They charge you more but in fact it is impossible to have a lake view from that building while taller building are between you and lake! Never go to doubletree again...

Comment from the hotel's management

Posted: 8-Oct-09

I have read your comments and would like to inform you that our lake view rooms are not be confused with a panoramic view of the lake. I am sorry that this was not relayed to you during the reservation process. I will make your comments know to the management and I hope that you will return to the hotel in the near future.

Hotel Management, General Manager

A traveler from Nevada recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 16-Sep-09

Great Experience at Doubletree Chicago Magnificent Mile

We stayed at the Doubletree in Chicago prior to a family reunion and had a wonderful experience. Hotel front desk help was very polite and friendly. Concierge - also very friendly. Excellent location. We did not have a car so we walked everywhere. Close enough to walk to Millenium Park, Navy Pier, Willis Tower, shopping. We had a great stay!

Colleen L from Mundelein, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 15-Sep-09

Overall Great Hospitality

The hotel staff was approachable and friendly. The rooms were big enough and clean. Check-in and check-out was easy. Did not use the restaurant. Lobby was spacious and comfortable to use. Great location.

Traveler's tip on local attractions

Within walking distance to many attractions, or a short water taxi, bus or cab ride to others. No need for a car!

A traveler from boston, ma recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 15-Sep-09

Decent hotel. Would recommend to others.

very comfortable and clean. good location

A traveler from Cincinnati, Ohio recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 15-Sep-09

Very nice hotel

I would stay in the Double Tree again the price was good for the location.

Mary S from Wisconsin recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 10-Sep-09

Wonderful

Hotel was recently updated and changed owners. Everything was wonderful.

Traveler's tip on dining

make sure and eat breakfast at the West Egg Cafe right across the street!

A traveler from Attleboro, MA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 9-Sep-09

Great hotel

Great location! I was really impressed with the size of the rooms, especially for a major city. Only 2 blocks from the Mag Mile and prices were quite reasonable.

Traveler's tip on saving a few bucks

Take the train to/from the airport. The hotel is only a few blocks from the blue line and travel is quite simple.

A traveler from Maple Grove, MN recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 8-Sep-09

Very impressed.

The indoor pool was not available during our stay but was being worked on. That would have been the only thing we would have used that we could not use.

A traveler from Royal Oak, MI does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 3.0 3.0 1.0
Posted: 8-Sep-09

No thanks

I’d never stay there again. In fact had the hotel been refundable, we would have changed hotels mid trip. It is simply not worth it for the money. There are too many other options, within blocks that have better rooms, better anemities, include parking, have vent fans in the bathrooms, replace toiletries daily, include parking, have small refridgerators and microwaves in room, in room safe. In fact there were zero ’niceities’ to the room.

Traveler's tip on getting the most out of your stay

I have stayed in much better hotels much cheaper. Until they upgrade; move on!

A traveler from CENTER CITY PHILADELPHIA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 3.0 2.0 3.0
Posted: 8-Sep-09

GREAT LOCATION

Hotel needed some work.

Erin N from New York, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 4.0 4.0 4.0
Posted: 4-Sep-09

Ok but there may be better

There are a ton of hotels in this same area and I’m not sure this is one of the best given the high prices. I was traveling with someone in a wheelchair and was extremely disappointed to find out the rooftop pool was not accessible for her. Needless to say, it put a damper on our vacation. The room was just ok...the first room we were given was facing a brick wall on the first floor. Obviously, that was not suitable, so the second room we got was on the 5th floor and was much better. Check out all the options before booking!

A traveler from Brooklyn,NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 4.0 5.0
Posted: 2-Sep-09

Beautiful hotel

Very,very nice hotel. I loved staying there!

Ruben C from Miami recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 3.0 5.0 5.0
Posted: 28-Aug-09

Excellent location

Two blocks from The Magnificent Mile, one block from Lake Michigan, two blocks from the Chicago River, well connected to the excellent Chicago bus service. Walking distance to the Chicago Art Institute and the Millenium Park, river cruises, the pier, etc. Didn’t like the lobby area or the outside pool. It does not have an excercise room but for $10.00 you can go to a health club two blocks away. The rooms/bathrooms were comfortable and clean.

Traveler's tip on getting the most out of your stay

Wonderful and friendly city. Before going I was thinking about buying the Go Chicago card but I am glad I didn’t. Museums are too big and you won’t have the time to visit too many attractions. Don’t miss the Field Museum, the Chicago Art Institute and the Museum of Science & Technology. The rivers cruise sponsored by the Chicago Architectural Society is the best (the First Lady). Buy the full day pass for the bus, you will save. Don’t waste your time in going to Chinatown.

A traveler from NC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 27-Aug-09

Will return

This hotel was in an excellent location-within walking distance of all area attractions. The pool was nice and the personnel were extremely accommodating.

A traveler from Jacksonville, Fl recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 26-Aug-09

Enjoyed our stay

Enjoyed our stay - good location - had some issues with housekeeping, but overall, very good

Traveler's tip on local attractions

Use "CTA" to get around either by bus, or the "L" and all the restaurants, attractions, night life will be very accessable.

A traveler from Miami FL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 26-Aug-09

Don’t pay extra for Lake View!

Excellent location You can walk to all the tourist places in less than 10 mins Ckeck in staff very pleasant Only negative- which was a disappointment not a major problem- was the "lake view room" for which I paid extra It was barely possible to see a sliver of blue and blocks away between 2 skyscrapers -I will stay here again on my next trip to Chicago

Traveler's tip on local attractions

Navy Pier which is a 10 min walk away is a must -especially if you have children- Check out the stained glass exhibit there and take the boat tour

Write a review of this hotel (You may be required to sign in to verify your stay)

Have a question or comment about this page? Let us know.

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Expedia Information:   about Expedia| add your hotel| press room| investor relations| Expedia terms of use| updated privacy policy| become an affiliate| advertising| jobs| feedback
Expedia Links:   home| flights| hotels| cars| cruises| earn ThankYou Points| Elite Plus| Egencia| site map
Expedia, Inc. is not responsible for content on external Web sites. ©2009 Expedia, Inc. All rights reserved.
Photos: Getty Images, Corbis
Plus sign (+) means taxes and fees are additional.
International sites:
Australia| Canada| China| Denmark| France| Germany| India| Italy| Japan| Mexico| Netherlands| New Zealand| Norway| Spain| Sweden| United Kingdom