Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
5440 N River Rd, Rosemont, IL, 60018

Explore the area

  • AirportChicago, IL (ORD-O'Hare Intl.)6 min drive
  • Popular LocationFrank Lloyd Wright Home and Studio14 min drive
  • Popular LocationWrigley Field33 min drive
  • Popular LocationUnited Center38 min drive

Choose dates to view prices

About this area

Rosemont

Near a metro station, Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel is in an area with good airport proximity and shopping. The area's natural beauty can be seen at Catherine Chevalier Woods and Lake Park, while Rosemont Theatre and Frank Lloyd Wright Home and Studio are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Allstate Arena or Wrigley Field.

What's nearby

  • Rosemont Theatre - 3 min walk
  • Donald E. Stephens Convention Center - 4 min walk
  • Frank Lloyd Wright Home and Studio - 14 min drive
  • Wrigley Field - 33 min drive
  • United Center - 38 min drive

Getting around

  • Rosemont Station - 12 min walk
  • Rosemont Station - 15 min walk
  • Chicago O'Hare International Airport (ORD) - 6 min drive

Restaurants

  • Chicago Fire Oven — 1 min walk
  • Visibility Bar — 1 min walk
  • Gibsons Bar & Steakhouse — 3 min walk
  • The Capital Grille — 6 min walk
  • McCormick & Schmick's Seafood & Steaks — 6 min walk

About this property

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

3.5-star hotel with restaurant and indoor pool
This hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and self parking. All 503 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel offers 503 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 25.00 per night; includes in/out privileges)
  • Extended parking on site (USD 25 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 17.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Croatian
  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Dogs and cats welcome

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Extended parking fee: USD 25 per night
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel Hotel
Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel Rosemont
Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel Hotel Rosemont

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 649 out of 1458 reviews
5 - Excellent 45%
Rating 4 - Good. 500 out of 1458 reviews
4 - Good 34%
Rating 3 - Okay. 166 out of 1458 reviews
3 - Okay 11%
Rating 2 - Poor. 73 out of 1458 reviews
2 - Poor 5%
Rating 1 - Terrible. 70 out of 1458 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities
The rooms are decent, however, there was a razor guard left on the sink and the room was not up to 4 star standards that this hotel somehow maintains. I would not recommend this hotel and I will never stay here again. The only good thing about this hotel is it's proximity to the convention center.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It is very big! Almost overwhelming! Very nice amenities. Great pool. Very pretty place. Even restaurants in the hotel and even starbucks. Only thing was the staff was very rude but hey i wasnt there to hang out with them
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the bed was comfortable. I had to use the shuttle service to the airport and that was fine, but the schedule was a bit rigid. Only going once per hour and it takes less than 5 minutes to get there was not convenient. I was only in the hotel for 8 hrs. and still paid $172.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to everything
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in early & accommodated my stay !:)
Stayed 1 night in Sep 2021