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Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Primary image
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

3.5 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
5440 N River Rd, Rosemont, IL, 60018

Explore the area

  • Popular LocationRosemont Theatre3 min walk
  • Popular LocationDonald E. Stephens Convention Center4 min walk
  • Popular LocationFashion Outlets of Chicago6 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)8 min drive

Room options

About this area

Rosemont

Near a metro station, Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel is in an area with good airport proximity and shopping. The area's natural beauty can be seen at Norridge Park District and Portage Park, while Rosemont Theatre and Skokie Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Wrigley Field or Allstate Arena.

What's nearby

  • Rosemont Theatre - 3 min walk
  • Donald E. Stephens Convention Center - 4 min walk
  • Fashion Outlets of Chicago - 6 min walk
  • Rivers Casino - 3 min drive
  • Allstate Arena - 9 min drive

Getting around

  • Rosemont Station - 12 min walk
  • Rosemont Station - 15 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 8 min drive

Restaurants

  • Bc Bistro And Lounge - 3 min walk
  • The Capital Grille - 6 min walk
  • McCormick & Schmick's - 6 min walk
  • Villagio - 7 min walk
  • Fogo De Chão - 7 min walk

About this property

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

3.5-star hotel near the airport
You can look forward to a free roundtrip airport shuttle, a coffee shop/cafe, and a garden at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and an elevator
  • A porter/bellhop, ATM/banking services, and a banquet hall
  • Free newspapers, express check-out, and multilingual staff
  • Guest reviews say good things about the helpful staff and proximity to the airport
Room features
All guestrooms at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel boast comforts such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and bathtubs
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Arabic, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 25.00 per night; includes in/out privileges)
  • Extended parking on site (USD 25 per night)
  • Free roundtrip airport shuttle from 6:00 AM - 9:00 PM

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 17.95 per person
  • 2 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Chicago Fire Oven
  • CaddyShack
  • On The Fly

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference center (20000 square feet of space)
  • Meeting rooms - 25

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

87% of travelers were happy with check-in
Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Extended parking fee: USD 25 per night
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Frequently asked questions

Does Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel on Oct 30, 2022 start from $141.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per stay.

How much is parking at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

Self parking is available for USD 25.00 per night. Extended parking is available for USD 25 per night.

What time is check-in at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?

Check-out is at noon.

Does Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel located?

Situated near the airport, this hotel is within a 5-minute walk of Rosemont Theatre and Donald E. Stephens Convention Center. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within 10 minutes. Rosemont Station is 15 minutes by foot and Rosemont Station is 12 minutes.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 510 out of 1027 reviews
5 - Excellent 50%
Rating 4 - Good. 272 out of 1027 reviews
4 - Good 26%
Rating 3 - Okay. 127 out of 1027 reviews
3 - Okay 12%
Rating 2 - Poor. 69 out of 1027 reviews
2 - Poor 7%
Rating 1 - Terrible. 49 out of 1027 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Pourya, Rolla
Traveled with family
Disliked: Cleanliness, staff & service
We were freezing to death. There were no comforters and the air conditioner would go off after a while and you needed to manually touch it again for it to get out of the energy saver mode. It wasn’t even in winter. It was in September. We had two rooms. Both the same. There were no comforters. Just a thin summer throw. As a cancer patient, I was worried to get sick cause I kept waking up shivering due to the coldness of the room.
Stayed 1 night in Sep 2022

4/5 Good

Edimar
Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like
Stayed 2 nights in Sep 2022

5/5 Excellent

Luciano
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2022

5/5 Excellent

Jason James
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with a hospitable staff. Easy in and out, it was a pleasure staying
Stayed 2 nights in Sep 2022

5/5 Excellent

Wendy
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, the train station for Chicago Loop is within walking distance. I had to move my flight to earlier than expected and the manager kindly gave us a voucher for dinner instead of breakfast we had paid for. Thank you so much, we will be sure to come back to visit this location.
Stayed 1 night in Sep 2022

4/5 Good

Phimbun
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I could not use hotel wifi at all.
Stayed 3 nights in Sep 2022

4/5 Good

Jeniffer
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and clean. Front desk service was great. I will give a 5 star. But the shuttle guy service on 09/11/2022 at 2pm was horrible. He ignore me made me carry my bags and place them on the back of the shuttle , after he sad i was mad he drop them when we got to the airport. With out respect to pro ire property. The worst service
Stayed 1 night in Sep 2022

5/5 Excellent

Julieta
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everting was very good, very friendly.
Stayed 3 nights in Sep 2022

2/5 Poor

Jim, Tallahassee
Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Though the property was next to the convention center, the lobby looked dirty an unattended. Shuttle bus does not run at constantly, and stop at midnight, and they forget to advertise that. At the room, there is a sign that maid service needs to be called(phone did not work) 24h in advance. This means that you don't get a clean room the second day. My stay was for several days and even I informed the lobby in advance the maid never came. The lobby people when informed they did not care and did nothing.
Stayed 3 nights in Aug 2022

5/5 Excellent

Ruth
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night we enjoyed it!! Thank you.
Stayed 2 nights in Sep 2022