“I stayed 4 nights and my room was not serviced properly. I had to get them to make my bed after I retuned daily. I cannot understand why this was not done. I did not go on a bus mans holiday to make beds I do that at home. The food was very good at breakfast. My room was well used. Toilet seat would not stay up and blind needed replacing. I was in room 2.”
“The room needs a lot of maintenance. The door is swollen and almost impossible to open, close and lock. The one window needs to be replaced. The lamp light had to be replaced, as well as the TV. The amenities in the bathroom were extremely sparse. There were no facial tissues. The patio was full of weeds. Breakfast was the best meal. All the staff were very nice and provided excellent service”
“I am lodging a formal complaint for a severe breach of contract, misrepresentation, and unacceptable staff conduct during my recent stay.
1. Breach of Contract & Misrepresentation
I booked a "Family Quadruple Room" via Expedia, which explicitly guarantees 1 Double Bed and 2 Single Beds. I specifically selected this larger layout to provide space to maneuver our heavy international luggage, as we flew to attend a wedding the next day.
Upon checking in late at 22:45 on 13 May, we were given a……
“We had a wonderful stay at Saddlers :). Milky is a wonderfully attentive host. Attended to our every need & was very knowledgeable about local restaurants and places of interest too. We had a very relaxing stay.”
“Really smooth stay in a lovely caravan. I was in Chichester working and I’ll be back in a couple of weeks. Will book again.
Really happy with the stay..”