“The hotel needs to be updated. Our room overlooked the roof and machines. Upon walking to our room we noticed the door was left open. The staff was great. Very close proximity to the park. You can actually walk over.”
“at least 10 long hair stocked in the Tub. Broken Button at the Jazzuci. Water was Too Dirty with many Hair. Late check out had to ask again and again, so this was so annoying. Room was NOT ready until 4:47 Pm. , BUT NO one said Sorry for that, and NO Compensation for it. Late check out until 12:30 in the morning, and this policy made customer couldn't sleep well. The Message sent from a manager to me Didn't help , even though she /he looked like to help me. it just wasted my time to message……
“Complimentary coffee is excellent, however, it does not provide free breakfast, or I shall say that the price does not include breakfast, which seems to be not the common measures for the hotels in the same area.”