“Our family of 5 enjoyed a 4 night stay whilst we explored Nairobi. The rooms are very spacious and well-equipped, and the beds are comfortable. There is a good variety of food available at breakfast and on the restaurant menu. The staff are very polite and helpful, and the location is perfect for walking to The Sarit Centre for food or shopping.
As with many hotels in Kenya the hot water could be patchy and there were some very minor maintenance issues (eg one of our bathroom doors didn’t shut……
“I made the reservation about 5 hours ago, my friend made it at least a week ago. When we arrived after traveling about 9 hours from Tanzania, the Red Buffalo staff said that we had reservations but no room was available. Same thing happened to my other friend on July 20th when they arrived from Bangladesh after traveling for about 19 hours and arrived at about 2AM.
For me, the staff was trying to avoid responsibility by saying that I made the reservation only few hours ago, even though my……