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The Crossroads Hotel Westlands

Photo gallery for The Crossroads Hotel Westlands

In-room safe, desk, laptop workspace, blackout drapes
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of The Crossroads Hotel Westlands

The Crossroads Hotel Westlands

3.0 star property
9.8 out of 10 Exceptional
9.8/10 Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
Westlands Road, Nairobi, 00200

Explore the area

  • Popular LocationThe Sarit Centre15 min walk
  • Popular LocationUniversity of Nairobi15 min walk
  • Popular LocationWestgate Shopping Mall3 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)29 min drive

Room options

About this area


The Crossroads Hotel Westlands is located in Westlands, a neighborhood in Nairobi, and is in the entertainment district and near the airport. Travelers eager for a bit of culture can stop by Nairobi National Museum, while those who have shopping on the agenda may want to visit The Sarit Centre and Yaya Centre. United Nations Office at Nairobi and Village Market are two other places to visit that come recommended.

What's nearby

  • Nairobi National Museum - 13 min walk
  • The Sarit Centre - 15 min walk
  • University of Nairobi - 15 min walk
  • Kenya National Theatre - 19 min walk
  • Westgate Shopping Mall - 3 min drive

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 29 min drive


  • Pizza Inn - Ojijo Rd - 6 min walk
  • 40Forty Lounge - 7 min walk
  • County2county - 6 min walk
  • Milan Kenya - 3 min walk
  • Artcaffé - 16 min walk

About this property

The Crossroads Hotel Westlands

3-star hotel located in Westlands
Located close to Nairobi National Museum and The Sarit Centre, The Crossroads Hotel Westlands provides a roundtrip airport shuttle, laundry facilities, and conference space. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and a 24-hour front desk
  • 3 meeting rooms, an elevator, and concierge services
Room features
All 34 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch Smart TVs with satellite channels
  • Wardrobes/closets, mini fridges, and daily housekeeping


English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO)
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM–10:00 AM for a fee: USD 7 for adults and USD 4 for children

Family friendly

  • Laundry facilities
  • Mini-fridge


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • 710 square feet of conference space


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator


  • Designated smoking areas

Room amenities


  • Bedsheets provided
  • Blackout drapes


  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Towels


  • 43-inch Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee


  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Similar properties



Check-in from noon - anytime
Minimum check-in age: 18


Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 10 years old)
  • Pet fee: USD 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi

Frequently asked questions

Is The Crossroads Hotel Westlands pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 per room). There's a fee of USD 10 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Crossroads Hotel Westlands?

As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at The Crossroads Hotel Westlands on Jun 7, 2023 start from $67.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Crossroads Hotel Westlands?

Self parking is free at this property.

What time is check-in at The Crossroads Hotel Westlands?

Check-in is from noon - anytime.

What time is check-out at The Crossroads Hotel Westlands?

Check-out is at 11:00 AM.

Does The Crossroads Hotel Westlands provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is The Crossroads Hotel Westlands located?

Located in Westlands, this hotel is within a 15-minute walk of Nairobi National Museum and The Sarit Centre. The Aga Khan University Hospital and Yaya Centre are also within 3 mi (5 km).




Rating 10 - Excellent. 6 out of 7 reviews" "
" "10 - Excellent 86%
Rating 8 - Good. 1 out of 7 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 0 out of 7 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 7 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 7 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My vacation in nairobi
It was really good stay and i liked the location it was perfect for me
Stayed 2 nights in May 2023

10/10 Excellent

Margot Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent


Stayed 2 nights in May 2023

10/10 Excellent


Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were courteous and feels like home away from home. The facility maintenance is top notch.
Stayed 4 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel and would want to stay again when I visit again however there were tiny roaches I killed more than 5 of them. It needs to be fumigated. Other than that I loved it. Thanks
Stayed 4 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the hotel is in the middle of Westlands its nice and quiet yet near clubs and malls. The staff are very friendly, the rooms/bed comfortable. The wifi was good for work and the bar perfect for catching up on the World cup. Very good for a 3*!

8/10 Good


Liked: Cleanliness, staff & service, amenities
Erster Eindruck des Gebäudes von außen eine Bauruine. Zimmer aber ok, mit Wasserkocher, kleiner Kühlschrank, Klimaanlage und Fernseher ausgestattet. Aufgrund der Lage des Hotels praktisch für einen Einkauf in den Mall`s. Leider am Wochenende nachts lange sehr laut, da Fenster nur aus gewöhnlichem Glas.
Stayed 1 night in Jan 2023