“We were told the hotel was totally remodeled. Our room was nasty. The tub had been painted it appears, leaving a nasty discolored streaky hue. It looked filthy. This place was just patched up-not a total remodel. If it hadn’t been midnight we would have left. We were not offered the opportunity to pay for a breakfast pass so we were quite embarrassed the next morning when we tried to get breakfast and were without the pass.”