“The pillows provided in our room were extremely firm and oversized, making them very uncomfortable to sleep on. Unfortunately, everyone in our family developed neck pain and muscle spasms, and we struggled to get a good night’s sleep during both nights of our stay.
When I raised the issue, I was told that there were no alternative pillows available and was advised to use the comforter instead, which was not a practical solution.
I spoke with both the night manager and the morning manager. They……
“The pillows provided in our room were extremely firm and oversized, making them very uncomfortable to sleep on. Unfortunately, everyone in our family developed neck pain and muscle spasms, and we struggled to get a good night’s sleep during both nights of our stay.
When I raised the issue, I was told that there were no alternative pillows available and was advised to use the comforter instead, which was not a practical solution.
I spoke with both the night manager and the morning manager. They……
Muhammad