“When our room was not ready at the 4pm check-in time this was a red flag. We were not able to get access to our room until an hour later. Every other group checking in had the same issue. Front desk was unable to provide a timeframe and could only blame the housekeeping team, was another red flag.
Our room was definitely modern but there were visible spider webs throughout the ceiling with many small bugs caught in the webs. Guessing this had not been cleaned in while. Balcony would have……
“Lovely spacious room with large bathroom. Great shower and toiletries. Paid extra for a balcony which definitely wasn't worth it as the view was of a car park, shopping centre and busy road so it was far too noisy to sit outside. Breakfast was very basic and there were no regular teabags.”
“I really had a wonderful experience staying here. The staff was so kind and the location was really ideal. There is a gas station within walking distance and a coffee shop 5 minutes away. The stay was extremely positive and I have nothing bad to say. I wish I could have stayed longer.”