“We had an ok time at this Westin - I've loved other locations . We had issues with cleaning service and the room we were given. Also, they seem to have less staff because they are closing for renovations. It definitely impacted our stay.”
“The concept of southern hospitality doesn’t exist at this Inn. We expected a charming, welcoming and cozy stay. We received a rude staff - unfriendly greeting, and certainly nothing cozy. The room smelled of musty mold. Breakfast was good- but no Diet Coke? - the shower was like a skating rink, pet stained rug in the room and the bed was so small my husband’s feet hung over by a foot. The worse was that they messaged me after the stay asking for tips for the staff and I responded with a similar……
“Very clean, felt like home not a hotel, had everything we needed, very comfortable, immediate access to beach entrance, no keys needed, very quiet area, had a great experience!”
“They will void your reservation with no explanation and No representative to answer any questions you have concerning your cancelation. Then you will have to wait 7-10 business days sometimes 30 for a hold to be released and your funds returned to your account.”