“Self-check but the staff are very laid-back :)
Many times there is no one at the lobby to serve.
Coffee machine is shut down in the lobby. Sparkling water is just normal still water.
There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a……
“Das Hotel hat eine sehr schöne Lage, ist sehr sauber und modern. Das Frühstück
ist lecker und es bleiben keine Wünsche offen. Einzig die Balkone könnten mal renoviert werden. Wir kommen auf jeden fall wieder”