“Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am.
I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually.
And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about……
“No hot water the whole time, mentioned it to the staff and they asked what we expected them to do about it. Also $35/night for parking on top of the already inflated prices”
“The location of the hotel was extremely convenient to all the major event venues we had plans to visit. The staff was extremely knowledgeable and helpful with any questions we had. The hotel itself and the amenities were stellar! We will definitely consider staying here again if we get a chance to come back to MSP!!”