“The hotel is right by the bus stop Jungfraustrasse, you can easily walk to Interlaken West train station—superb convenient.
Tbh we booked this hotel last minute so it may be expensive, but the staff were really friendly and helpful. The hotel room only had triple type J sockets, and none of my adapters fit! Fortunately, the staff quickly brought us adaptors, which was awesome.”
“Close to the train station by 7 mins walk or you can take a bus for 4 mins. The hotel decorations are pretty new maybe it was renovated. Room is clean and spacious. Breakfast is good with enough choices.”
“Very nice view everywhere in the small town. Many choices of restaurants and activities nearby. Supermarkets, souvenir shops, train terminal within walking distance. Western castle style 5 stars hotel, staff perfectly nice and helpful.
Not air- conditioned is the only consideration, a bit hot during summer time.”
“The location is perfect for trains and buses.
The service is great and breakfast is good.
The room is quite big, but the plugs for charging mobile phones are far from the bedsides. ”
“Pros: located on Main Street of Interlaken, easy to walk everywhere. Spacious, modern rooms with AC that actually makes the rooms cool. Bright lights in the rest room. There is also a small terrace and partial view of mountains from the room.
Cons: Understaffed for two days - room wasn’t cleaned until 4-5 PM, only one person at the front desk, staff was super busy during breakfast. The day when we are about to leave, there is a new team of staff that is much more efficient and responsive. ……
“The Mürren Palace Hotel is top-tier. The location and scenery are breathtaking, the rooms are flawless, and the sauna and steam rooms were a absolute dream after a long day out.
What really sets this place apart, though, is the staff, especially the amazing bartender. She delivered perfect custom cocktails, remembered my order, and shared it with her team.
More than anything, she and the others pulled off the ultimate trick of elite service: making me feel they genuinely cared about……