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Overview of Golden Inclusive by Gran Plaza Hotel Acapulco

Photo gallery

Lobby
Sun loungers, beach umbrellas, beach towels, beach volleyball
Sun loungers, beach umbrellas, beach towels, beach volleyball
4 outdoor pools, pool umbrellas
4 outdoor pools, pool umbrellas

Golden Inclusive by Gran Plaza Hotel Acapulco

3.5 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Explore the area

    Popular LocationCondesa Beach4 min walk
    Popular LocationDiana the Huntress7 min walk
    Popular LocationIcacos Beach19 min walk
    AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)32 min drive

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Standard Room, 1 King Bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 444 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Governor Suite

  • 867 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 2510 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Standard Room, 2 Double Beds

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View

  • 355 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms

  • 1028 sq ft
  • Sea view
  • Sleeps 8
  • 1 Queen Bed, 2 Twin Beds and 1 King Bed

About this area

Acapulco

Located in Acapulco, Golden Inclusive by Gran Plaza Hotel Acapulco is in the entertainment district and on the waterfront. Travelers eager for a bit of culture can stop by Forum de Mundo Imperial, while those wishing to experience the area's natural beauty can explore Condesa Beach and Icacos Beach. El Rollo Acapulco and Naval History Museum are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with ecotours.
Popular Location

What's nearby

  • Plaza Bahia - 2 min walk
  • Condesa Beach - 4 min walk
  • Diana the Huntress - 7 min walk
  • Gran Plaza Shopping Mall - 9 min walk
  • Icacos Beach - 19 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 36 min drive

Restaurants

  • El Fogon — 4 min walk
  • Fisher's Acapulco — 4 min walk
  • Applebee's — 4 min walk
  • 100% Natural — 5 min walk
  • El Jacalito — 6 min walk

About this property

Golden Inclusive by Gran Plaza Hotel Acapulco

Bayside Acapulco hotel in Costera Acapulco, walk to Condesa Beach
5 restaurants, 4 outdoor pools, and 2 bars/lounges are available at this smoke-free hotel. Free breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. All 506 rooms offer free WiFi, balconies, and flat-screen TVs with cable channels. Minibars (stocked with some free items), room service, and safes are among the other amenities available to guests.
Golden Inclusive by Gran Plaza Hotel Acapulco offers 506 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Golden Inclusive by Gran Plaza Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free breakfast available daily 7 AM–11:30 AM
  • Buffet meals, snacks, and beverages included
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (12822 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Golden Inclusive Gran Plaza Hotel Acapulco
Golden Inclusive Gran Plaza Hotel
Golden Inclusive Gran Plaza Acapulco
Golden Inclusive Gran Plaza
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel
Golden Inclusive by Gran Plaza Hotel Acapulco Acapulco
Golden Inclusive by Gran Plaza Hotel Acapulco Hotel Acapulco

Frequently asked questions

Does Golden Inclusive by Gran Plaza Hotel Acapulco have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is Golden Inclusive by Gran Plaza Hotel Acapulco pet-friendly?
No, pets are not allowed at this property.
How much is parking at Golden Inclusive by Gran Plaza Hotel Acapulco?
Self parking and valet parking are free at this property.
What time is check-in at Golden Inclusive by Gran Plaza Hotel Acapulco?
Check-in is from 3 PM - 3 AM. After-hours check-in is not available.
What time is check-out at Golden Inclusive by Gran Plaza Hotel Acapulco?
Check-out is at noon.
Are there all-inclusive benefits at Golden Inclusive by Gran Plaza Hotel Acapulco?
Some rate plans available at this hotel are all-inclusive.
Where is Golden Inclusive by Gran Plaza Hotel Acapulco located?
Located in Costera Acapulco, this hotel is within a 5-minute walk of Plaza Bahia and Condesa Beach. Diana the Huntress and Gran Plaza Shopping Mall are also within 10 minutes.

Overall score and ratings

3.3
Rating 5 - Excellent. 21 out of 72 reviews
5 - Excellent 29%
Rating 4 - Good. 15 out of 72 reviews
4 - Good 21%
Rating 3 - Okay. 13 out of 72 reviews
3 - Okay 18%
Rating 2 - Poor. 8 out of 72 reviews
2 - Poor 11%
Rating 1 - Terrible. 15 out of 72 reviews
1 - Terrible 21%

3.6/5

Cleanliness

3.6/5

Staff & service

2.0/5

Amenities

3.1/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was nice but not enough entertainment. Food not great, beach nothing to get exited about. Will not go back.
Stayed 2 nights in Mar 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is on the beach
Stayed 2 nights in Jul 2018

2/5 Poor

Disliked: Staff & service
worse hotel be careful hotel workers will scam U
I went for five days and I spent a whole day arguing with the hotel i gave the hotel 150 dollars for the deposit of the room and payed for 2 night all inclusive 1100pesos for 2 pepole and the staff worker did not give me a receipt because he said it is all registered in the system do not believe them always ask for your receipt the next day as i ask the fromt desk when can i get my bracelet to eat at the buffet and she tells me that i have not payed and in the system is shows thats i have nothing and didnt give 150 dollars deposit i was so confused spend a whole day trying to figure out what happened the worker shows up to work the next day he says he left the money in the cash box etc very bad Service wont be going back to that hotel again and then i had a incident with their restaurant The waitress says he gave me a discount and to give him a good tip which I did and 30 minutes later I get a knock on my hotel room door scard me wasn't expecting anyone saying he charger me wrong and i owed another 40 dollars and he was sweating and very nervous he told me not to tell the hotel because he can lose his job save yourselfe a horrible hotel and book somewhere else beware and be warned
Stayed 5 nights in Sep 2017

3/5 Okay

Disliked: Staff & service
Personal at lobby lack of common sense regarding costumer service..
Stayed 6 nights in Jul 2017

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They only want you to consume inside the hotel
Dirty rooms and rude staff
Stayed 1 night in Jul 2017

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