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Frequently asked questions

Can I fly from the US on Air Austral?
Air Austral does not currently operate direct flights to or from the United States. However, U.S.-based travelers can book a flight with a major international carrier to connect to Air Austral via key European hubs such as Paris Charles de Gaulle (CDG). From there, Air Austral offers onward service to destinations across the Indian Ocean, southern Africa, and Asia.
Where does Air Austral fly to?
You can find Air Austral deals to destinations throughout the Indian Ocean, Africa, Europe, and Asia. The airline operates from its hub in Saint-Denis de La Réunion (RUN) and serves routes including:
  • Paris (CDG)
  • Mayotte (DZA)
  • Mauritius (MRU)
  • Antananarivo (TNR)
  • Nosy Be (NOS)
  • Johannesburg (JNB)
  • Chennai (MAA)
  • Bangkok (BKK)
  • Dzaoudzi (DZA)
  • Marseille (MRS)
  • Toulouse (TLS)
Flight schedules and destinations may vary depending on the season and route demand.
Can I earn Air Austral miles with Expedia?
Air Austral operates the Capricorne loyalty program, which is not affiliated with Expedia. However, One Key™ members can earn OneKeyCash™ when booking eligible Air Austral flights through Expedia.OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
How much is carry-on for Air Austral?
When you fly Air Austral, carry-on baggage is included for all passengers:
  • One carry-on item up to 11 lbs (5 kg) for Economy Class
  • One carry-on item up to 22 lbs (10 kg) for Premium and Business Class
  • One personal item is also allowed, such as a handbag or laptop
What size carry-on is allowed on Air Austral?
Passengers may bring:
  • One carry-on bag with maximum dimensions of 21.6 x 15.7 x 7.8 inches (55 x 40 x 20 cm)
  • One personal item that fits under the seat
Oversized items must be checked and may incur additional fees. Please check your Air Austral flight booking before you fly.
How much are checked bags on Air Austral?
Checked baggage allowance depends on Air Austral booking and destination:
  • Economy Class: One checked bag up to 50 lbs (23 kg) is typically included
  • Premium Economy: One or two bags depending on route
  • Business Class: Two checked bags up to 70 lbs (32 kg) each
Excess baggage fees apply to overweight or additional bags.
Do you have to pay for seats on Air Austral?
Seat selection with Air Austral bookings may be included depending on your fare type. Passengers flying in Economy can pay an additional fee to reserve preferred seats, such as those with extra legroom or in front-row locations. Seat selection or upgrades can be made during the booking process or managed later through the airline's website.
How far in advance can you check in with Air Austral?
For most Air Austral flights, online check-in becomes available between 24 and 48 hours before departure. If checking in at the airport, counters typically open three hours before departure and close one hour prior for international flights. Early arrival is recommended to allow time for baggage and documentation checks.
Who is Air Austral's partner in the USA?
Air Austral does not have a direct U.S. airline partner and is not currently part of a global alliance. However, the airline has codeshare and interline agreements with several international carriers—including Air France, Kenya Airways, and Air Madagascar—enabling travelers to book a flight with seamless connections through global hubs.
What kind of airline is Air Austral?
Air Austral is a full-service airline headquartered in Réunion, a French overseas territory. The carrier provides Air Austral flights between Réunion and destinations in mainland France, the Indian Ocean, southern Africa, and parts of Asia. It offers both Economy and Business Class service, along with French-inspired hospitality and inflight amenities.
Is Air Austral a good airline to fly with?
Many travelers who fly Air Austral rate the airline highly for its service on long-haul routes, especially between Réunion and Europe. The airline is known for comfortable seating, attentive onboard service, and convenient direct connections to remote island destinations. It's a strong option for both regional and international travel.
What type of planes does Air Austral fly?
Air Austral operates a mixed fleet suited for both long-haul and regional travel. This includes the Boeing 777-300ER for high-capacity international routes and the Boeing 787-8 Dreamliner, known for its quiet cabins and fuel efficiency. For shorter regional flights, the airline uses ATR 72-500/600 turboprops. The fleet offers modern interiors and allows Air Austral to connect major cities with remote island destinations.
Does Air Austral have First or Business Class?
Yes, Air Austral offers a Business Class cabin on select long-haul routes. Travelers who purchase a Business Class ticket enjoy lie-flat seats, priority check-in and boarding, increased baggage allowance, and gourmet French-inspired meals. While the airline does not offer a First Class cabin, its Business Class provides a premium experience for added comfort and convenience.

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*Flight schedules are subject to change.

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