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Hotel Albuquerque at Old Town

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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Hotel Albuquerque at Old Town

Hotel Albuquerque at Old Town

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationOld Town Plaza8 min walk
  • Popular LocationNew Mexico Museum of Natural History and Science14 min walk
  • Popular LocationABQ BioPark Botanic Garden18 min walk
  • AirportAlbuquerque, NM (ABQ-Albuquerque Intl. Sunport)10 min drive

Choose dates to view prices

About this area

Albuquerque

In the historical district, Hotel Albuquerque at Old Town is in a walkable area with good shopping. Albuquerque Little Theatre and New Mexico Steam Locomotive and Railroad Historical Society are local landmarks, and some of the area's attractions include Atomic Museum and Explora Science Center and Children's Museum. New Mexico Museum of Natural History and Science and ABQ BioPark Aquarium are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.
Popular Location

What's nearby

  • Atomic Museum - 7 min walk
  • Albuquerque Museum - 7 min walk
  • Old Town Plaza - 8 min walk
  • New Mexico Museum of Natural History and Science - 14 min walk
  • ABQ BioPark Botanic Garden - 18 min walk

Getting around

  • Albuquerque Alvarado Transportation Center - 9 min drive
  • Albuquerque International Sunport (ABQ) - 10 min drive

Restaurants

  • Gardunos of Mexico — 1 min walk
  • Little Anita's — 3 min walk
  • Seasons Rotisserie & Grill — 5 min walk
  • St. Clair Winery & Bistro — 6 min walk
  • Monica's El Portal — 6 min walk

About this property

Hotel Albuquerque at Old Town

3.5-star Albuquerque hotel in Sawmill Area, walk to Old Town Plaza
Along with a restaurant, this smoke-free hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a coffee shop/café. All 188 rooms offer free WiFi, room service, and TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10-20 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (41000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Dogs welcome
2 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 13 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 798 out of 1411 reviews
5 - Excellent 57%
Rating 4 - Good. 393 out of 1411 reviews
4 - Good 28%
Rating 3 - Okay. 117 out of 1411 reviews
3 - Okay 8%
Rating 2 - Poor. 76 out of 1411 reviews
2 - Poor 5%
Rating 1 - Terrible. 27 out of 1411 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area in historic Old Town! Walkable to Sawmill Market and Old Town. Amazing staff, surprised us with a bottle of champagne to celebrate our 20th Anniversary! Beautiful lobby, clean room, and gorgeous views!
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay thoroughly. Great experience. Would do it again. They do need to invest in a second cork screw though - having to go down to the desk to pick it up, then return to bring it back seems silly. Wouldn't even knock them on that though - was still a good stay.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at this hotel on our way back through. It’s a very nice hotel. Friendly staff and very clean. I do wish that the pool was open later than 7pm though and that they had breakfast at the hotel. All other things were great!
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building. Nice size room , nice balcony ( but no seating out there) and was a bit noisy the first night we were there due to restaurant outside seating until well after 10:00 pm. clean , great people at the front desk. Pool was hard to find. But heard it was nice.
Stayed 3 nights in Jun 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic rooms but wonderful restaurant! Pool was fun as well.
Stayed 1 night in Jun 2021