Hotel Albuquerque at Old Town

Photo gallery for Hotel Albuquerque at Old Town

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Balcony
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Hotel Albuquerque at Old Town

Hotel Albuquerque at Old Town

3.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104

Explore the area

  • Popular LocationOld Town Plaza8 min walk
  • Popular LocationNew Mexico Museum of Natural History and Science14 min walk
  • Popular LocationABQ BioPark Botanic Garden18 min walk
  • AirportAlbuquerque, NM (ABQ-Albuquerque Intl. Sunport)10 min drive

Choose dates to view prices

About this area

Albuquerque

Hotel Albuquerque at Old Town is located in Sawmill Area, a walkable area in Albuquerque with good shopping. Albuquerque Little Theatre and El Rey Theater are local landmarks, and some of the area's attractions include Atomic Museum and Explora Science Center and Children's Museum. New Mexico Museum of Natural History and Science and ABQ BioPark Aquarium are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and sledding.

What's nearby

  • Atomic Museum - 7 min walk
  • Albuquerque Museum - 7 min walk
  • Old Town Plaza - 8 min walk
  • New Mexico Museum of Natural History and Science - 14 min walk
  • ABQ BioPark Botanic Garden - 18 min walk

Getting around

  • Alvarado Transportation Center - 10 min drive
  • Albuquerque International Sunport (ABQ) - 10 min drive

About this property

Hotel Albuquerque at Old Town

3.5-star Albuquerque hotel in Sawmill Area, walk to Old Town Plaza
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a coffee shop/cafe, and a spa tub are onsite.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (41000 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children 13 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 753 out of 1250 reviews
5 - Excellent 60%
Rating 4 - Good. 322 out of 1250 reviews
4 - Good 26%
Rating 3 - Okay. 105 out of 1250 reviews
3 - Okay 8%
Rating 2 - Poor. 51 out of 1250 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 1250 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to old town, nice staff, a little loud in my room due to being close to elevator and noisy AC. Pool is gorgeous!
Stayed 3 nights in Jun 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has old world charm, food at the restaurant was just ok.
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! They were doing renovations during our stay so we were not able to use the pool. Otherwise we enjoyed our stay very much
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel at the beginning and end of a week-long vacation to New Mexico. The hotel is very attractive (especially the lobby) and the rooms are spacious and very clean. The staff is friendly and helpful. The hotel is within a short walking distance from the historic district and the Albuquerque Museum of Art. The hotel's restaurant is good, but if it is closed the Sawmill Market, which has a lot of dining options, is a block away. This is a wonderful hotel.
Stayed 1 night in May 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Second time staying here and latest renovations made the rooms a bit bland and generic. On-site restaurant decidedly mediocre but very good dining optons in the neighborhood. Loud events on hotel grounds every afternoon and evening made it difficult to relax. Likely won’t return a third time.
Stayed 3 nights in May 2022