“The whole property in general was nasty and unkept. Our room was so dirty, sheets had crumbs all over them. The towels were soured smelling. When we walked into our room it was late and we were exhausted. The temp in the room was 60* we turned the thermostat up, but it did not help. We finally had to just turn it completely off and turned the heat on to warm up.. We also expect a nice fresh room when staying at a holiday Inn.”
“The whole property in general was nasty and unkept. Our room was so dirty, sheets had crumbs all over them. The towels were soured smelling. When we walked into our room it was late and we were exhausted. The temp in the room was 60* we turned the thermostat up, but it did not help. We finally had to just turn it completely off and turned the heat on to warm up.. We also expect a nice fresh room when staying at a holiday Inn.”
Sandy