Ratings based on 473 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Oregon
Nice hotel with plenty of spacePosted Nov 20, 2015
Had a great stay here. I was pleasantly surprised by the size of our suite, also by the private rooftop balcony with a bbq and hot tub. The staff were all very helpful with any issues we had. Concierge was great about working with us to schedule activities and dinner reservations during our stay. We really enjoyed the several pools that were located throughout the hotel, especially the one with the swim up bar, but we did wish that they would stay open a little later, they were only open until 7pm.
by A verified traveler from Detroit, MI
Stayed at better resortsPosted Nov 20, 2015
Our hotel room was a bit outdated and in need of some remodeling, including but not limited to furniture, drapery, appliances and fixtures. The refrigerator had mold (or something) on the doors and chipped areas of the bathroom and patio tiles were visible. Checking in was an unsatisfactory experience due to longer than expected wait times. That said, many of the staff members were friendly.
for Everyoneby A verified traveler from Pensacola
Centrally locatexPosted Nov 19, 2015
Nice area, easy access to everywhere. Grounds were nicely kept. Wish they had elevators to the 3 floor because we had heavy suitcases we had to carry up and down
by A verified traveler
Hotel bonito mas péssimo atendimento!Posted Nov 15, 2015
Horrível!!! Cidade é ótima!! Nada a falar sobre Aruba!!! Hotel péssimo!!! Atendimento horrível... Ao chegar no quarto fechadura quebrada... Demorei mais 90 min para conseguir entrar no quarto Solicitações feitas via e-mail não foram atendidas sendo que as mesmas foram recebidas e confirmadas ( banheira e quarto no térreo) , assim que cheguei no hotel vi isso e pedi a troca, a gerência me informou que todos os quartos foram reformados e não tinham mais banheiras no quarto, isso não é questão de luxo, fui com uma bebê de 8 meses... Pela manhã , pois estava cansado, fui à gerência novamente e pedi o cancelamento e reembolso da minha estadia pois iria mudar de hotel... Milagrosamente apareceu um quarto com banheira... Mas é claro com um upgrade! Mesmo com upgrade de 400 dólares demoraram até as 17 horas para liberarem meu novo quarto!!!! Na minha chegada solicitei um late Check out para melhor adaptar ao meu horário de voo confirmado no Check In - NÃO RESPEITADO POIS ELES PRECISAVAM DO MEU QUARTO POR HOTEL ESTAR CHEIO FICARAM ME IMPORTUNANDO E COBRARAM MAIS 100 dólares por isso... Em um dia "esqueceram" de arrumar o quarto! E colocaram a culpa em nós hóspedes que havíamos trancado por dentro o quarto e a arrumadeira não conseguiu entrar.... Detalhe... Passamos o dia todo na praia !!! Todos os dias o café da manhã é o mesmo. Ou seja, quem vai para Aruba vai por opção... E não por apenas custo/benefício... Já viajei muito! E não recomendo este hotel de jeito nenhum!
for Everyoneby A verified traveler from C
Fantastic for mostly everybody.Posted Nov 8, 2015
Fantastic resort. Beautiful facilities. Room (apartment) was out of this world. This is the kind of place you want to stay when everything you want to do is to relax. Have in mind that this resort, with the Tamarijn and the Divi All Inclusive is the size of a small city, so walking is most of the times not an option. Be sure to rent a car or be patient for waiting to the shuttles. The casino is beautiful and generous. Be sure to try the driving range if you have never played golf. The mulligan restaurant is a fantastic lunch option. 4.9/5
for Everyoneby A verified traveler from Boston, MA
A CITY OF ITS OWN! Extremely large and fun resortPosted Nov 7, 2015
Pros: Beautiful facilities, and so much to do.
Cons: No complains worth mentioning
Location: Location is excellent. Close to Palm Beach area where all the high-rises are (10 min drive) but in the low-rise area, which has beautiful beaches
This hotel is a city of it's own. It is so massive that you have to navigate it through the resort's golf cart service, if not it could take you half hour or more to walk from one side of the hotel to the other. The hotel has anything and everything you could want from a resort. Tons of pools, waterslide, beautiful golf course, outdoor movies, outdoor bars and pool bars, casino, games for kids, beach, outdoor rock climbing by the beach, restaurants, etc etc etc... This resort is what you make of it. If you want to not rest a single minute and keep busy, there is enough to do just within the resort. If you want to find a nice spot by the pool or beach and tan and relax all day you can do that too. It's perfect for anybody.. couples, singles, families... There aren't really any negatives I can mention, except that maybe every once in a while customer service might let you down and/or take a while to fix a problem you might be having. However, that is to expect considering they are such a massively large resort. I can't really blame them, and I think they do the best they can. Beautiful hotel, with great amenities and facilities in the low rise part of aruba which has beautiful beaches, and is still only a 10 min drive to the nighlife and hustle and bussle of the palm beach area of Aruba.
for Everyoneby A verified traveler
Nice hotelPosted Nov 5, 2015
Cons: Snack bar at the beach would be perfect instead of crossing the street.
I had a pleasant experience at Divi Golf, its close to the beach, great staff.
for Everyoneby A verified traveler
Resort overallPosted Nov 1, 2015
Pros: see above
Cons: see above
staff was great, room was good, needed minor repairs in the bathroom, the pool area guests reserving chairs by the pool even before opens, staff not response to this issue, should be 1st come and if your not in the pool chairs should not be reserved as other guest also need to sit. Mulligan's need to upgrade menu as the same menu throughout the resort. disappointment on the nightly entertainment-none. Sea breeze renovations were great, great buffet for breakfast. One recommendation to the resort if you are staying within the Divi Properties you should be able to charge to your room either lunch, Dinner, or Drinks, this would increase overall revenues for the properties and being a convenience to your guests. Entertainment at the Divi Divi much improved. Renovations looks great. Keep it up, My friends, wife and I have been staying with your resort for the last 18 years, has many guests as well, hope the recommendations are helpful. BON DIA
by A verified traveler from Costa Rica
Poor customer service, specially at the front deskPosted Oct 26, 2015
Poor customer service, specially at the front desk. Guys doing Check in and Check out never offer a friendly smile. Management team don't know how to Manage an unspected situation.
for Everyoneby A verified traveler from WATERBURY,CT
Very nice resort close to beach great area,Posted Oct 21, 2015
Pros: close to other resorts,across from beach with great pools.
Cons: little more up grade witch they are in progress.
Location: other resorts,casino,shoping mall
It was amazing trip,great resort with very nice staff we enjoed it very much,location is great short distance to other resort with great restaurants .definitely will be back.