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Featured Image
Indoor pool
Terrace/Patio
Terrace/Patio
Down comforters, individually decorated, individually furnished, desk

Guest reviews

4.1 out of 5 Very Good
1,331 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationCathedral Of All Souls3 min drive
Popular LocationBlue Ridge National Heritage Area4 min drive
Popular LocationAsheville Mall10 min drive
AirportAsheville, NC (AVL-Asheville Regional)19 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Jetted Tub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Non Smoking
  • Room, Multiple Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsRoom, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking

About this area

Asheville

Located in Asheville, Brookstone Lodge near Biltmore Village, Ascend Hotel Collection is in the city center and near the airport. Shoppers can check out Asheville Outlets, while everyone can enjoy the natural beauty of Biltmore Estate and North Carolina Arboretum. Ready for a night out? Consider The Orange Peel and Harrah's Cherokee Center - Asheville. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Asheville travel guide
View in a map
Popular Location

What's nearby

  • Cathedral Of All Souls - 3 min drive
  • Blue Ridge National Heritage Area - 4 min drive
  • Innsbruck Mall - 7 min drive
  • Asheville Mall - 10 min drive
  • Biltmore Estate - 12 min drive

Getting around

  • AirportAsheville Regional Airport (AVL) - 19 min drive

Restaurants

  • Well-Bred Bakery & Café — 3 min drive
  • Village Wayside Bar & Grille — 3 min drive
  • Red Stag Grill — 3 min drive
  • Rezaz Mediterranean Cuisine — 3 min drive
  • Texas Roadhouse — 3 min drive

About this property

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection

3-star suburban hotel near Biltmore Estate
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All rooms are individually decorated and offer free WiFi and free weekday newspapers. Guests can enjoy jetted tubs, and other standard amenities include refrigerators, microwaves, and LCD TVs.
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection offers 73 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 36-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with jetted bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/tub combination
  • Towels

Entertainment

  • 36-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge

Frequently asked questions

Can I cancel my reservation for free at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection and receive a full refund?
Yes, Brookstone Lodge near Biltmore Village, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Brookstone Lodge near Biltmore Village, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
As of Oct 22, 2020, prices found for a 1-night stay for 2 adults at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection on Nov 15, 2020 start from $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Brookstone Lodge near Biltmore Village, Ascend Hotel Collection have a pool?
Yes, this property has an indoor pool.
Is Brookstone Lodge near Biltmore Village, Ascend Hotel Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Self parking is free at this property.
What time is check-in at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Check-in is from 4:00 PM–anytime.
What time is check-out at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection?
Check-out is at 11 AM.
Where is Brookstone Lodge near Biltmore Village, Ascend Hotel Collection located?
Located in the heart of Asheville, this hotel is 0.1 mi (0.1 km) from Asheville's Fun Depot and 1.8 mi (2.8 km) from Biltmore Estate. Cathedral Of All Souls and Misson Occumed are also within 3 mi (5 km).
4.1
Very Good
5 - Excellent
529
4 - Good
489
3 - Okay
210
2 - Poor
66
1 - Terrible
37

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and room for the price. Staff was extremely friendly.
Stayed 3 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to downtown Ashland. You can drive there in about 10-12 minutes. However, the pictures are misleading for the rooms. For the example, the website shows that a double queen comes with a jet tub, but this is only the case for SOME of the double queen rooms.
Stayed 4 nights in Oct 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, the staff was very friendly and helpful, and the beds were very comfortable.
Stayed 1 night in Oct 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thin walls, could hear every step someone took upstairs and it was extremely loud. But great cleanliness and friendly staff.
Stayed 2 nights in Oct 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
The room was dirty. Manager never contacted me during the stay. The staff was very polite.
Stayed 2 nights in Oct 2020

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