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Hotel Indigo Asheville Downtown, an IHG Hotel

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Suite, Accessible, Non Smoking (Mobil, Roll Shwr) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Hotel Indigo Asheville Downtown, an IHG Hotel

Hotel Indigo Asheville Downtown, an IHG Hotel

3.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
151 Haywood Street, Asheville, NC, 28801

Explore the area

  • Popular LocationGrove Arcade4 min walk
  • Popular LocationPack Square12 min walk
  • Popular LocationThe Orange Peel15 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)18 min drive

Room options

About this area

Asheville

Hotel Indigo Asheville Downtown, an IHG Hotel is located in Downtown Asheville, a neighborhood in Asheville, and is in the entertainment district and in the mountains. Biltmore Estate and Antler Hill Village are notable landmarks, and travelers looking to shop may want to visit Asheville Outlets. Ready for a night out? Consider Grey Eagle and The Orange Peel. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and sledding.

What's nearby

  • Basilica of Saint Lawrence - 3 min walk
  • Grove Arcade - 4 min walk
  • Downtown Market Asheville - 6 min walk
  • Pack Square - 12 min walk
  • The Orange Peel - 15 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • Roman's Deli & Catering - 3 min walk
  • Chorizo - 4 min walk
  • Modesto - 4 min walk
  • Zambra - 5 min walk
  • Bier Garden - 5 min walk

About this property

Hotel Indigo Asheville Downtown, an IHG Hotel

3.5-star hotel near Biltmore Estate
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Indigo Asheville Downtown, an IHG Hotel. The onsite bistro, One Fifty One Boutique, features al fresco dining and light fare. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and luggage storage
  • A porter/bellhop, a computer station, and concierge services
  • ATM/banking services, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and location
Room features
All guestrooms at Hotel Indigo Asheville Downtown, an IHG Hotel have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • HDTVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (USD 20.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 1.00-10.00 for adults and USD 1.00-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • One Fifty One Boutique

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (465 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

95% of travelers were happy with check-in
Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 1.00 and USD 10.00 for adults, USD 1.00 and USD 10.00 for children (approximately)
  • Covered valet parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Limited housekeeping is provided every 2 days.

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Frequently asked questions

Is Hotel Indigo Asheville Downtown, an IHG Hotel pet-friendly?

Yes, Hotel Indigo Asheville Downtown, an IHG Hotel allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Asheville Downtown, an IHG Hotel?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Asheville Downtown, an IHG Hotel on Nov 1, 2022 start from $190.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Asheville Downtown, an IHG Hotel?

Valet parking is available for USD 20.00 per night.

What time is check-in at Hotel Indigo Asheville Downtown, an IHG Hotel?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hotel Indigo Asheville Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Hotel Indigo Asheville Downtown, an IHG Hotel located?

Located in Downtown Asheville, this hotel is within 1 mi (2 km) of The Orange Peel and Grey Eagle. University of North Carolina at Asheville and Biltmore Estate are also within 3 mi (5 km).

Can I cancel my reservation for free at Hotel Indigo Asheville Downtown, an IHG Hotel and receive a full refund?

Yes, Hotel Indigo Asheville Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Asheville Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 624 out of 1000 reviews
5 - Excellent 62%
Rating 4 - Good. 243 out of 1000 reviews
4 - Good 24%
Rating 3 - Okay. 88 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 31 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 1000 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Rchel
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable mattresses and pillows, clean facilities and great staff! Would definitely choose to stay here again.
Stayed 1 night in Aug 2022

5/5 Excellent

Michael
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 4 nights in Aug 2022

4/5 Good

Mary
Traveled with family
Liked: Staff & service, property conditions & facilities
My opinion changed after the front desk personnel were nice enough to change our room from the penthouse level to a king room on floor 9. There is NO way that room on the penthouse level should ever be classified as such! It was too small, the furniture was scratched very badly, the rug was dirty and entrance area is for what??
Stayed 2 nights in Aug 2022

4/5 Good

Laura, Orange Springs
Traveled with group
Liked: Cleanliness, staff & service
Clean easy check in. Liked the text messaging. Room was great except the toilet paper holder was broken.
Stayed 1 night in Aug 2022

5/5 Excellent

Angela
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Hotel was very clean.
Stayed 3 nights in Aug 2022

4/5 Good

Douglas
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xx
Stayed 2 nights in Jul 2022

5/5 Excellent

Ambre
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we met at this hotel was so nice, the service of all the staff was great. The location is perfect for walking into Asheville and the valet parking was super easy. The room was nice and the huge shower was lovely after we got caught in the rain!! We’ll definitely be staying again!
Stayed 2 nights in May 2022

2/5 Poor

Janelle
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Being a Fourth of July weekend, you would think that the front desk would know what activities were going on in town. I asked for a good place to go they sent me to a hole in the wall. Indicated that they were not a Fourth of July weekend kind of hotel
Stayed 1 night in Jul 2022

4/5 Good

Paul
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less bang for the buck
Valet service is frustrating here. I think I'd prefer if it went back to self-serve parking like it started out. They only had 1 person servicing a busy Friday morning, when they knew how many people were checking out. There is no more in room service, either, which left us with wet towels. Coffee service is useless. Overall fairly clean and the shower was good size.
Stayed 2 nights in Jun 2022

4/5 Good

Sarah
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super convenient and everything downtown was walking distance. The staff were wonderful and super friendly. I loved that the rooms didn’t have carpet, would have been nice to have a fan in the bathroom but overall nice room and view of the mountains. There was valet parking but it would have been more convenient to park ourselves. Otherwise totally recommend staying here.
Stayed 3 nights in Jun 2022