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Four Points by Sheraton Asheville Downtown

3.0 star property
Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Exterior
Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Combined shower/tub, designer toiletries, hair dryer, towels

Reviews

8.4

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Laundry
    LaundryLaundry
  • Gym
    GymGym
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
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About the neighborhood

Map
22 Woodfin St, Asheville, NC, 28801

What's nearby

  • Pack Square - 5 min walk
  • Harrah's Cherokee Center - Asheville - 6 min walk
  • Wicked Weed Brewing - 10 min walk
  • The Orange Peel - 11 min walk
  • Downtown Market Asheville - 15 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Twisted Laurel - ‬4 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬3 min walk
  • ‪Renaissance Asheville - ‬3 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Noble Cider Downtown - ‬6 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel located in Downtown Asheville
Near Harrah's Cherokee Center - Asheville and The Orange Peel, Four Points by Sheraton Asheville Downtown provides dry cleaning/laundry services, a fireplace in the lobby, and a gym. The on-site restaurant, Chop House, serves breakfast. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Swimming pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Tour/ticket assistance, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 150 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and free weekday newspapers. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 45-inch TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Pool

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Does Four Points by Sheraton Asheville Downtown have a pool?

Yes, this property has a pool.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on Jul 28, 2024 start from $105.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Asheville Downtown pet-friendly?

Yes, Four Points by Sheraton Asheville Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Asheville Downtown?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Asheville Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within a 10-minute walk of Asheville Masonic Temple and Harrah's Cherokee Center - Asheville. Center for Craft, Creativity and Design and Thomas Wolfe Memorial are just steps away.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 481 out of 1002 reviews" "
Rating 8 - Good. 323 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barry, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Lindsey

Traveled with group
Liked: Cleanliness, staff & service
Outdated rooms. It was pretty clean and the beds were comfortable. Only one bartender working on a Saturday night at 9. We got tired of waiting as did many others.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlee

Stayed 1 night in Jul 2024

10/10 Excellent

Clifford

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service
The staff was very friendly. We were able to check in early. Very close to shops and restaurants.
Stayed 1 night in Jul 2024

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!!
Stayed 1 night in Jul 2024

10/10 Excellent

Haruhisa, Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around Ashville downtown
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatvplace
Stayed 1 night in Jul 2024

6/10 Okay

Abraham, Pilot Mtn

Business traveler
Liked: Staff & service
Property was dated and bit dated. I was shocked at condition for a Sheraton . I complained 3 timed on backed up sink and broken toilet seat. Still was repaired
Stayed 5 nights in Jul 2024

10/10 Excellent

Martrez

Liked: Cleanliness, amenities, property conditions & facilities
Local to everything I wanted to access, the staff was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, would come again
Stayed 3 nights in Jul 2024

6/10 Okay

Ty

Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall an amazing experience!
Stayed 1 night in Jun 2024

4/10 Poor

Nancy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for and less here. No vent in a tiny bathroom; outlets that don't work; dogs barking into the evening; no one at the front desk at arrival and another guest greeting me with "well, I don't know where they are. Good luck!" then walking out. The pool was drained and closed in late June. There was a stick in the sliding glass door being used to keep it "locked." I wasn't expecting a high end hotel, but wow.
Stayed 1 night in Jun 2024

8/10 Good

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Taylor

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs. There is no way this hotel is 3 starts! It is outdated, grimy, smells and all the lighting looks out of a horror movie. And currently their pool is completely drained. And speaking to the manager about it was the most aggressive and impolite conversation I have ever encountered. Absolutely no customer service from Angie Stroupe.
Stayed 1 night in Jun 2024

8/10 Good

Herman J

Stayed 2 nights in Jun 2024

10/10 Excellent

Carolina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVE this place. Home-away-from-home when I'm in the Asheville area. Downtown is a super easy walk from here, tons of dining options of all kinds, and parking is safe and easy. The hotel itself is an older property, but very clean, comfortable beds and run by great, hospitable people. Can't recommend enough!
Stayed 1 night in May 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ggood stay for friend weekend in asheville
Stayed 1 night in Jun 2024

8/10 Good

Sean

It was convenient to downtown and everything else was fine
Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for dinner and concert in Asheville!
Stayed 1 night in Jun 2024

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service
The property was an excellent location for walking. The staff was nice and the room and hotel itself were clean. I was very disappointed because I did purposely book a hotel with a pool because it was in the mid to high 80s and we were not able to go in the pool. Although you could take a shuttle to a sister hotel, it was inconvenient. When I politely asked for some compensation for that, just to comp my bar bill, which had two drinks on it, I was told a manager would call me and I never heard from anyone.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff and clean rooms comfortable beds!
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0