Four Points by Sheraton Asheville Downtown

Photo gallery for Four Points by Sheraton Asheville Downtown

Featured Image
Seasonal outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Combined shower/tub, designer toiletries, hair dryer, towels

Overview of Four Points by Sheraton Asheville Downtown

Four Points by Sheraton Asheville Downtown

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
22 Woodfin St, Asheville, NC, 28801

Explore the area

  • Popular LocationPack Square5 min walk
  • Popular LocationGrove Arcade8 min walk
  • Popular LocationThe Orange Peel11 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)18 min drive

Choose dates to view prices

About this area

Asheville

Located in Asheville, Four Points by Sheraton Asheville Downtown is in the city center and near the airport. Asheville Masonic Temple and Thomas Wolfe Memorial are local landmarks, and some of the area's attractions include Colburn Earth Science Museum and Pack Place Education Arts and Science Center. Ready for a night out? Consider The Orange Peel and Harrah's Cherokee Center - Asheville. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and horse riding nearby. Guests appreciate the hotel's central location.

What's nearby

  • Asheville Masonic Temple - 1 min walk
  • Thomas Wolfe Memorial - 3 min walk
  • Pack Square - 5 min walk
  • Grove Arcade - 8 min walk
  • The Orange Peel - 11 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • Chop House — 1 min walk
  • Rosetta's Kitchen — 2 min walk
  • Mela — 3 min walk
  • Bouchon — 4 min walk
  • Over Easy Cafe — 4 min walk

About this property

Four Points by Sheraton Asheville Downtown

3-star Asheville hotel in Downtown Asheville with free parking
A restaurant, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. All 150 rooms offer free WiFi, coffee makers, and TVs with satellite channels. Other amenities available to guests include free weekday newspapers, free local calls, and free bottled water.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: USD 10-15 per person
  • 1 restaurant

Things to do

  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (2400 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 45-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 24:
  • Swimming pool
This property is undergoing renovations from September 3 2021 to December 31 2021 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Dogs and cats welcome
2 per room (up to 75 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 327 out of 986 reviews
5 - Excellent 33%
Rating 4 - Good. 388 out of 986 reviews
4 - Good 39%
Rating 3 - Okay. 168 out of 986 reviews
3 - Okay 17%
Rating 2 - Poor. 72 out of 986 reviews
2 - Poor 7%
Rating 1 - Terrible. 31 out of 986 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice rooms, being renovated, but no noise in the room. They only serve breakfast and it was 14 dollars and not worth it. The restaurant is closed after 1030 which is a shame. the excuse is no cooks, but they are advertising for one according to the staff.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love dog friendly hotel! My boyfriend and I booked this hotel for the second time. I love how it's walking distance to downtown Asheville. We love the staff everyone is so nice. We will definitely be back.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
Just old property...needs sone upgrades
Stayed 3 nights in Sep 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is just a remodeled La Quinta Inn or other motel of that caliber. The rooms were small, not designed well or aesthetically pleasing. The front desk service was awesome, but the price tag for a room here isn't justified. Yes, this is super close to the heart of downtown Asheville, but the location is really the only thing going for this place.
Stayed 1 night in Sep 2021