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Four Points by Sheraton Asheville Downtown

Photo gallery for Four Points by Sheraton Asheville Downtown

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Seasonal outdoor pool
Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Overview of Four Points by Sheraton Asheville Downtown

Four Points by Sheraton Asheville Downtown

3.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
22 Woodfin St, Asheville, NC, 28801

Explore the area

  • Popular LocationPack Square5 min walk
  • Popular LocationGrove Arcade8 min walk
  • Popular LocationThe Orange Peel11 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)18 min drive

Room options

About this area

Asheville

Four Points by Sheraton Asheville Downtown is located in Downtown Asheville, a neighborhood in Asheville, and is in a shopping district and near the airport. Biltmore Estate and Asheville Masonic Temple are local landmarks, and some of the area's attractions include Colburn Earth Science Museum and Pack Place Education Arts and Science Center. Ready for a night out? Consider The Orange Peel and Harrah's Cherokee Center - Asheville. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and ziplining nearby. Guests appreciate the hotel's central location.

What's nearby

  • Asheville Masonic Temple - 1 min walk
  • Thomas Wolfe Memorial - 3 min walk
  • Pack Square - 5 min walk
  • Grove Arcade - 8 min walk
  • The Orange Peel - 11 min walk

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • Bouchon - 4 min walk
  • Wasabi - 4 min walk
  • Suwanna's Thai Orchid - 4 min walk
  • The Green Sage Coffeehouse & Cafe - 5 min walk
  • Zambra - 6 min walk

About this property

Four Points by Sheraton Asheville Downtown

3-star hotel near Biltmore Estate
You can look forward to a terrace, dry cleaning/laundry services, and a fireplace in the lobby at Four Points by Sheraton Asheville Downtown. Adventurous travelers may like the volleyball at this hotel. Be sure to enjoy a meal at Chop House, the onsite restaurant. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), limo/town car service, and a 24-hour front desk
  • Concierge services, ATM/banking services, and express check-out
  • Guest reviews speak well of the overall value, central location, and helpful staff
Room features
All guestrooms at Four Points by Sheraton Asheville Downtown feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free weekday newspapers. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 45-inch TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: USD 10-15 per person
  • 1 restaurant

Restaurants on site

  • Chop House

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (2400 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 45-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

More properties to consider

See similar properties

Policies

Check-in

93% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 24:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Does Four Points by Sheraton Asheville Downtown have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM. The pool is closed seasonally each year from September 22 to May 24.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on Oct 9, 2022 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Asheville Downtown pet-friendly?

Yes, Four Points by Sheraton Asheville Downtown allows cats and dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Asheville Downtown?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Asheville Downtown?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Four Points by Sheraton Asheville Downtown?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Four Points by Sheraton Asheville Downtown located?

Located in Downtown Asheville, this hotel is 0.1 mi (0.1 km) from Asheville Masonic Temple and 2.5 mi (4.1 km) from Biltmore Estate. Center for Craft, Creativity and Design and Thomas Wolfe Memorial are also within 5 minutes.

Can I cancel my reservation for free at Four Points by Sheraton Asheville Downtown and receive a full refund?

Yes, Four Points by Sheraton Asheville Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Asheville Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 384 out of 1001 reviews
5 - Excellent 38%
Rating 4 - Good. 387 out of 1001 reviews
4 - Good 39%
Rating 3 - Okay. 132 out of 1001 reviews
3 - Okay 13%
Rating 2 - Poor. 61 out of 1001 reviews
2 - Poor 6%
Rating 1 - Terrible. 37 out of 1001 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

THOMAS
Liked: Staff & service, amenities, property conditions & facilities
Staff was great! Very helpful good location enjoyed thank you!
Stayed 3 nights in Sep 2022

4/5 Good

Pamela, Naples
Business traveler
Liked: Cleanliness, staff & service
good location for conference attending
Stayed 5 nights in Sep 2022

4/5 Good

Laura, Orange
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the location is fantastic. Walk to Grove Arcade, Pack, Basilica, a lot of the sights. Staffing is low, no one seemed to answer the phone, but since I wasn't there to spend time at the front desk it was mostly fine (but noticeable if you needed something)
Stayed 7 nights in Sep 2022

4/5 Good

James
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, affordable,easy to get downtown and on the highway.
Stayed 1 night in Sep 2022

5/5 Excellent

Robert
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Sep 2022

3/5 Okay

Richard
Traveled with family
Liked: Staff & service
Check-in an the staff were wonderful. The beds slept well and this pet friendly hotel is convenient to downtown
Stayed 1 night in Sep 2022

5/5 Excellent

Richard
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, great location and value.
Stayed 1 night in Aug 2022

4/5 Good

Tiffini
Traveled with group
Great location, easy to walk to the downtown area. It is next to a highway, so it was loud at times. The hotel could use an all around update.
Stayed 2 nights in Aug 2022

4/5 Good

Lisa
Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was an older Sheraton but was clean - it has a restaurant but no wait staff
Stayed 1 night in Aug 2022

3/5 Okay

Liz
Liked: Cleanliness, staff & service
Wonderfully convenient to downtown. It was a bit unfortunate that in 3 days nobody could fix the light in the entryway. But I just had to leave one of the other lights on whenever I left. Not really a big deal, except that the closet was very dark.
Stayed 3 nights in Aug 2022