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Frequently asked questions

Can I fly from the US on Avianca Ecuador?
Avianca Ecuador does not operate direct flights to or from the U.S., but travelers can book a flight through Avianca's international network via:
  • Bogotá (BOG)
  • San Salvador (SAL)
  • Lima (LIM)
  • Panama City (PTY, via codeshare)
Where does Avianca Ecuador fly to?
Avianca Ecuador connects domestic and regional destinations in South and Central America. Find Avianca Ecuador deals to popular destinations like:
  • Quito (UIO)
  • Guayaquil (GYE)
  • Baltra (Galápagos) (GPS)
  • San Cristóbal (SCY)
  • Bogotá (BOG) (via Avianca)
  • Lima (LIM)
  • Cali (CLO)
  • Medellín (MDE)
Schedules may vary depending on season and demand.
Can I earn Avianca Ecuador miles with Expedia?
Yes, you can earn LifeMiles when booking eligible Avianca Ecuador flights through Expedia. Just enter your frequent flyer number during checkout. One Key™ members also earn OneKeyCash™ on eligible Avianca Ecuador bookings.OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
How much is carry-on for Avianca Ecuador?
When you fly Avianca Ecuador, carry-on baggage is included for all passengers:
  • All passengers: One cabin bag up to 22 Ibs (10 kg) and one personal item
What size carry-on is allowed on Avianca Ecuador?
With your Avianca Ecuador flight booking, you may bring:
  • One cabin bag no larger than 21.6 x 13.7 x 9.8 inches (55 x 35 x 25 cm)
  • One personal item such as a handbag or laptop bag
How much are checked bags on Avianca Ecuador?
Checked baggage depends on the destination and type of Avianca Ecuador booking:
  • XS Fare: No checked baggage included
  • S, M, L Fares: One bag up to 50 Ibs (23 kg) included
  • XL Fare/Business: Two bags up to 70 Ibs (32 kg) each
Excess baggage fees apply for additional or overweight bags.
Do you have to pay for seat selection on Avianca Ecuador?
With an Avianca Ecuador reservation, seat selection is either free or paid, depending on your fare type. Standard seat selection is often included with most fares, but for preferred or exit row seats, an extra fee may apply. If you choose not to select a seat in advance, one will be randomly assigned to you at no additional charge.
How far in advance can you check in with Avianca Ecuador?
For your Avianca Ecuador flight, online check-in opens 24 hours before departure. Airport check-in counters typically open two to three hours prior to takeoff. The Avianca app and website support mobile check-in and digital boarding passes.
Who is Avianca Ecuador's partner in the USA?
Avianca Ecuador connects to the U.S. through Avianca, a member of the Star Alliance. U.S. travelers can book connecting flights through United Airlines or other Star Alliance partners.
What kind of airline is Avianca Ecuador?
Avianca Ecuador is a full-service airline based in Ecuador. It offers both Economy and Business Class service, connecting major cities within Ecuador and some international destinations. Known for its reliable service, comfort, and competitive pricing, Avianca Ecuador provides a comfortable travel experience for both domestic and regional flights.
Is Avianca Ecuador a good airline to fly with?
Many travelers who fly Avianca Ecuador praise the airline for its excellent service, friendly staff, and comfortable cabins. Known for its reliable and affordable travel options, Avianca Ecuador offers a smooth and pleasant inflight experience. The airline is often recognized for providing good value for money, especially for domestic and regional routes.
What type of planes does Avianca Ecuador fly?
Avianca Ecuador operates a modern fleet suitable for regional and short-haul routes, including Airbus A320 family (A319 / A320 / A321) and Airbus A320neo (on select routes). All aircraft offer Economy cabins with buy-on-board services and paid upgrades for extra legroom.
Does Avianca Ecuador have First or Business Class?
Avianca Ecuador tickets are usually for all-Economy cabins on domestic and regional routes. On long-haul flights operated by Avianca Colombia, Business Class may be available and includes lie-flat or reclining seats, lounge access, priority boarding and premium meals and beverages.

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