Bala-Cynwyd Chalets

This stay was Awesome. We came in for a Family Funeral but left smiling. The staff (especially Dominque) was attentive, knowledgeable, empathetic and a breath of fresh air. The breakfast was tasty. I will say the containers used to keep the coffee and hot water needs to be replaced, (was not that hot). The bed was a little too soft for my taste. The room was amazing, the amenities were useful. I loved the visual atmosphere and to not actually hear the trains while I was resting. The courtyard...

Good value for the area. Convenient for a variety of eating places. Secure parking. Easy to find. Close to station. Staff very friendly and helpful. Appreciated having fridge and microwave. It is an older building but that goes with the price point. I will stay again.

Most relaxing and chill hotel stay. The staff was kind, flexible, and helpful. The lobby was designed to bring people together to read, relax, reflect or get a little work done.

Great spot

We had a great stay at this hotel. The property is clean, well-maintained, and has solid infrastructure. The on-site restaurant and room service were convenient, and the staff was consistently friendly and helpful. Breakfast options varied between buffet and à la carte, which was a nice touch. The only downside was that our stay coincided with prom season, so there was some noise from events taking place nearby. However, this was a minor issue in an otherwise excellent experience. Overall, a...

Great stay. No parking at the hotel but a lot down the street with great rates. Very convenient to the Met and great restaurants. Very clean and a great bed.

I wish there was a better description of the room posted, it was smaller than expected… the staff was amazing!

Staff was very kind. Beautiful hotel and a perfect location for us to visit family nearby. Parking isn’t included but we managed.

Perfect location in Old Town. Right across the street from new Museum of the American Revolution, and walking distance to many locations including Independence Hall, Benjamin Franklin museum and Betsy Ross house. Great neighborhood with tons of shops, restaurants and bars, including 30 art galleries. Hotel staff super friendly and helpful. I've seen some complaints about distance to the parking garage, but it was only 1.5 blocks. We found it very convenient. Breakfast was great. Waffles,...

Parking is a little pricey. Vehicle entry and exit to the lot can be inconvenient and more difficult than it ought to be.

I had a quick trip into Philly for an event in Center City and decided to stay nearby. The hotel staff was amazing and everything I needed was in walking distance. I chose to park at a garage around the corner because the hotel parking is 60.00 per day. Lots of cheaper options in the area.

The staff is amazing!

Nice place. Great staff.

It was great except we went to our car in the morning, and then grabbed a coffee in the lobby, and when we went to go back up to our room at around 10am the cleaning man had went in our room and started taking it apart. Would not let us back in. I was not ready for the day. He said we checked out…. We definitely had not. Clearly I had my key card to get the elevator to work.. we had our card in our hand Luckily we had traveled with another couple, and were able to go to their room to get washed...

This hotel had literally the best customer service I've had in a long time, possibly ever! The staff were ALL great. My room was well-appointed, comfortable, and clean. The location is excellent with lots of restaurants, etc.

Beautiful hotel, very clean, friendly staff!

Everything seemed to be very organized and clean. The rooms were great. Never unfortunately received my $25 credit.