“Nice place. Miss the personal welcome, it makes a difference. We received a blank check-in email and had no one to help or even a number to call. Thankfully they responded quickly to the email help request so we received our full check in details without too much delay.
Some cleaning issues eg mould in shower. Poor quality gowns, bleach stains on them and no gown belts, poor quality towels. Both things fairly tatty.
We booked for 2 adults and two children - the apartment was only set up……
“,Location is stunning, the hotel building rooms etc is excellent. But a big let down was the food….. it was ok but let’s down the whole experience down. They need a top chef to deliver a high quality menu.”
“Booked room for 3 nights. After 2 we were told we would have to move rooms due to an over booking. We had to check out of our room for 11 and our new room wouldn't be ready until 3pm. So we were without a room during the day. The hotel has recently been taken over and is now geared to families with children and our room was next to an adventure play park which was very noisy from 8am to 9:30 pm. The hotel spa was closed until next easter. The brasserie was upstairs and was near impossible to……
