Bansko Chalets

"Good hotel near the gondola , room was spacious and comfortable, nice swimming pool and breakfast"

"Highly recommended for family and single travels."

"Clean easy to find, with secure off road parking."

"Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too"

"Clean, confortable, good breakfast, nice outdoor pool. Inside pool and spa area not very atractive. "

"Alles was perfect "

"Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. "

"We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!"

"Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value."

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

" Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars "

"Decent hotel, close to the ski slopes. It's not exceptionally fancy but the SPA area was nice and the apartment was spacious and comfortable"