7.8/10 Good! (56 reviews)
The suite was very clean. The beds all appeared VERY new... possibly from Amazon.. & they were EXTRA FIRM. The fridge and stove top were a plus, but there are no utensils, cookware, plates, etc.
The staff was friendly enough... I felt rushed to sign everything at check-in. I understand the desire for a swift experience, but there's a fine line between that & hurrying up to get me out of your hair. It was hard to catch someone at the desk--we saw the window closed more than open. We requested a couple of extra towels as there were 3 women in our group & they needed one for their hair. That was a no go. They only gave towels if we brought them the existing ones. There were no hand towels.
The location was a bit secluded which was nice in Cleveland and easily accessible.
We might consider staying here again for the price & cleanliness, but we'd bring our kitchen supplies & extra towels.
Reviewed on Aug 8, 2026
