贝特勒海姆旅游套票 | 贝特勒海姆机票+酒店优惠低至 4 折

Chambre pas très propres, des cheveux et de la poussière dans la salle de bain, les serviettes de bain sont marron (mal lavées) . Très mauvaise insonorisation dans les chambres: on entendait notre voisin au téléphone Beaucoup trop cher pour ce que c’est!!

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.

Everyone was so helpful. We are seniors and Tim carried our luggage upstairs. They had someone to load our luggage morning we left also. Yummy breakfast both mornings. Loved our B&B!