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Genting Hotel

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Featured Image
Indoor Spa Tub
Pool
Balcony
Minibar, in-room safe, desk, iron/ironing board

Overview of Genting Hotel

Genting Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationThe Bear Grylls Adventure3 min walk
  • Popular LocationResorts World Birmingham5 min walk
  • Popular LocationNational Exhibition Centre (NEC)11 min walk
  • AirportBirmingham (BHX)5 min drive

Choose dates to view prices

About this area

Birmingham

Located in Birmingham, Genting Hotel is connected to a shopping center. Santai Spa and National Exhibition Centre (NEC) are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pendigo Lake. Check out an event or a game at Villa Park, and consider making time for StarCity, a top attraction not to be missed. Take in the nearby slopes with a ski area and skiing, or check out other outdoor activities such as ice skating.
Popular Location

What's nearby

  • The Bear Grylls Adventure - 3 min walk
  • Santai Spa - 4 min walk
  • Resorts World Birmingham - 5 min walk
  • Pendigo Lake - 5 min walk
  • National Exhibition Centre (NEC) - 11 min walk

Getting around

  • Birmingham International Station - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • Waters Restaurant — 4 min walk
  • Las Iguanas — 4 min walk
  • Toby Carvery — 3 min drive
  • LIttle Owl — 5 min drive
  • Frankie & Benny's — 5 min drive

About this property

Genting Hotel

Lakefront hotel connected to the convention center in Birmingham with 18 restaurants
18 restaurants, a casino, and 5 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, 3 coffee shops/cafés, and a snack bar/deli are onsite. All 182 rooms offer free WiFi, minibars, and flat-screen TVs with satellite channels. Other amenities available to guests include room service, laptop-compatible safes, and phones.
Genting Hotel offers 182 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15.00 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 14.95 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • Air hockey
  • Fitness center
  • Foosball table
  • Scuba diving
  • Shopping mall
  • Shopping
  • Swimming pool

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Casino (538 square feet of space)
  • Couples dining
  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 14.95 for adults and GBP 9.95 for children (approximately)
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel Hotel
Genting Hotel Birmingham
Genting Hotel Hotel Birmingham

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 550 out of 832 reviews
5 - Excellent 66%
Rating 4 - Good. 196 out of 832 reviews
4 - Good 24%
Rating 3 - Okay. 45 out of 832 reviews
3 - Okay 5%
Rating 2 - Poor. 29 out of 832 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 832 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly reception staff. Lovely big room. Definitely stay again.
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with family
Liked having bars and restaurants at ease. No breakfast inc at a steep rate
Stayed 3 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly upon my arrival. The hotel was very clean and well presented. It was easy to get to in a convenient location. Overall a good nights sleep and happy stay.
Stayed 1 night in May 2021

1/5 Terrible

Stayed 1 night in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020