Hotel is clean and nice but Coaches restaurant service was terrible at breakfast (potentially understaffed).
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Neil, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can address opportunities. We hope to have the opportunity to welcome you again and make your future stays five stars!