Ratings based on 441 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown

Posted Feb 17, 2017
We went herefor a concert at the Bluebird. Walking distance to downtown shops, bars, restaurants. Nice and clean.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Karen, Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to Hilton Garden Inn Bloomington. We look forward to welcoming you back again on your next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good location

Posted Jan 20, 2017
Pros: Location, niceness, coffee and cookies.
Location: The Owlery is a fun little restaurant to check out!
It was a rainy weekend at IU, so the super close location to great restaurants was a great perk.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Dear Elizabeth, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Bloomington area.
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Great place to stay. Very helpful staff. Ordered extra pillows late at night, had them in less than 10 minutes.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Bloomington area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2016
Pros: Close to everything.
Location: Close to everything.
Very Nice Hotel! Spent the evening in the restaurant/bar with friends. Very nice staff.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our location was able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
4 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your comments regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.
5 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Nice facility and excellent customer service
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Bloomington area.
5 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Bloomington area.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Hotel is nice but......

Posted Nov 29, 2016
Hotel is clean and nice but Coaches restaurant service was terrible at breakfast (potentially understaffed).
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Neil, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can address opportunities. We hope to have the opportunity to welcome you again and make your future stays five stars!
2 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Poor room service!!! No cleaning at all especially the bathroom! No sheets being made for each day or other day. Very disappointing!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, reasonable

Posted Nov 28, 2016
Good place to stay just off the square. Beds are above average. No breakfast offered but next door to a nice place. It's attached to the hotel.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays five stars.