7.8/10 Good! (9,183 reviews)
I recently stayed at the Rio All-Suite Hotel & Casino, and unfortunately, it was a very frustrating experience.The most significant issue during our stay was the elevator service. Most of the elevators were out of service, causing massive delays. At one point, I waited for over 15 minutes for an elevator to arrive. Out of pure frustration and with no elevator in sight, I eventually had to resort to using the fire access stairs just to exit my floor. This is not only incredibly inconvenient but also a major safety concern. To make matters worse, the maintenance in the room was lacking. Our shower drain was not working properly, leading to standing water every time we tried to clean up.Between the broken elevators and the plumbing issues, the hotel felt neglected. I expected much better maintenance and service for a major Las Vegas property and cannot recommend staying here until these infrastructure problems are resolved.
Reviewed on Sep 6, 2026