Brewerton Chalets

Rooms were clean and staff was friendly and accommodating

We only stayed overnight but the staff was excellent. Very courteous and generous. The morning breakfast service by Fanny was par with fine dining. We'll never forget our stay and would recommend to anyone.

We were a little skeptical when we first checked in because there were a lot of kids running around back and forth to the pool, but after the pool closed it was nice and quiet. Ashley at the front desk was very pleasant and helpful. The room was nice. Clean & comfortable. We enjoyed our stay and will stay again. Would recommend for a short stay

Super helpful staff, relocated me with no questions asked due to noisy guests.

The room and bathroom were spotless and spacious. The bed was super comfortable. Keurig provided in room and 24 hr hot coffee/tea bar in the lobby, which was also super clean. Did not wake up in time for breakfast so unsure what is served but it is included. All the staff were so nice and welcoming - especially the night desk attendant! The area felt safe and is a very convenient location. The only thing that could be annoying for some is the traffic sounds as it's near the Thruway and Airport,...

I loved everything except that you have to request room service. They don’t automatically come. Breakfast was great and staff was friendly.

The hotel is updated, modern very clean. Our room was specious, but lacked a few comforts that most hotels offer such as a coffee maker and comfortable chairs to use while relaxing in the room. The room was more than big enough to add a couch or comfortable chair. All they have is a metal uncomfortable office style seat. No coffee in the room or microwave which for me brings my rating down. I do not want to have to get dressed and make my way to the lobby for my first cup of coffee! Staff...

24 hour shuttle.

Place was clean, staff was friendly and helpful. It looked like other affordable hotels in the area had pretty iffy reviews so we took a chance on this place since was reviewed favorably. Paid off! Definitely can recommend if you just need an affordable and functional place to sleep. Very close to the airport and options for dinner.

It was a well maintained hotel with nice amenities

If you are looking for a nice place to stay near Syracuse, this is place is a very good choice! The house is beautiful and sweet like home, and the breakfast is pretty delicious. There are some good restaurants nearby too, so don't need to worry about where to have dinners. The only thing is that they really need to fix the front door of the room I stay (first floor). I couldn't open it from inside at first, then I couldn't lock it from outside. Something must be wrong with the electric...

Easy check-in, super clean and a really nice breakfast. Also easy parking.

We were traveling very late and found this hotel on Expedia. Called the front desk to let them know we would be arriving later and Katie was so sweet! She put us at ease that we would be able to check in later with no problems. Front desk clerk got us checked in quickly and was very kind. Room was clean and the beds were comfortable. Breakfast was great and staff were monitoring area to clean and refill food as it was taken.

The hotel staff at this hotel is outstanding! We've stayed at other Staybridge Suites and the staff has always been great. It was a pleasure to witness first-hand the polite young man that was working the breakfast buffet. He was extremely attentive to the food supply, cleanliness of the eating area, and answered any questions that were asked by myself, and others throughout the morning. He had a positive attitude and you could tell that he truly enjoyed his job. There was a nice variety of food...