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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel connected to a shopping center in Buena Park with free breakfast

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Property amenity
Property amenity
Lobby
Suite, Multiple Beds, Non Smoking | Bathroom | Hair dryer, towels

Reviews

6.0

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included

Explore the area

Map
Buena Park, CA
  • Popular LocationMedieval Times13 min walk
  • Popular LocationKnott's Berry Farm2 min drive
  • Popular LocationKnott's Soak City Water Park3 min drive
  • AirportOrange County, CA (SNA-John Wayne)22 min drive
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Similar properties

Lobby
The Buena Park Hotel & Suites
Pool
Hot Tub
Parking included
Free WiFi
7.4 out of 10, Good, (604)
The price is $121
includes taxes & fees
$106 per night
Aug 25 - Aug 26
The Buena Park Hotel & Suites

About the neighborhood

Buena Park

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping center. The area's natural beauty can be seen at Huntington State Beach and Limestone Canyon Wilderness Park, while Knott's Berry Farm and Knott's Soak City Water Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Angel Stadium of Anaheim or Honda Center.
Visit our Buena Park travel guideOpens in a new window

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Disneyland® Resort - 9 min drive
  • Disney California Adventure® Park - 17 min drive

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Grub Food Court - ‬5 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪In-sit Coffee - ‬5 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times
Located close to Knott's Berry Farm and Knott's Soak City Water Park, SureStay Hotel by Best Western Buena Park Anaheim provides free continental breakfast and a spa tub. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • An electric car charging station, tour/ticket assistance, and a vending machine
  • A 24-hour front desk, multilingual staff, and an elevator
Room features
All 50 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with hair dryers
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on Aug 11, 2024 start from $81.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Buena Park Anaheim pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Buena Park Anaheim?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 45.00 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-out is at 11 AM. Late check-out is available for USD 45.00 (subject to availability).

Where is SureStay Hotel by Best Western Buena Park Anaheim located?

Situated in the entertainment district, this hotel is within 2 mi (3 km) of Medieval Times, Knott's Berry Farm, and Knott's Soak City Water Park. Disneyland® Resort and Angel Stadium of Anaheim are also within 9 mi (15 km).

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

6.0
Rating 10 - Excellent. 199 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 200 out of 1002 reviews" "
Rating 4 - Poor. 156 out of 1002 reviews" "
Rating 2 - Terrible. 255 out of 1002 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

thomas earl

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very noisy All night.people outside talking loud outside my door. Didnt get any sleep. Wont stay there again
Stayed 1 night in Jul 2024

8/10 Good

Clara, Tolleson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast was not good. Everything else was ok
Stayed 2 nights in Jul 2024

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible man at the front desk. Terrible customer service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It SURE was a stay at SURESTAY
Stayed 3 nights in Jul 2024

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining and shopping.
Stayed 2 nights in Jun 2024

4/10 Poor

Jazmine

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels in the room were dirty and had hair stuck on there , no dresser just an old cabinet with the doors missing and some drawers inside. Breakfast is very limited , wake up early cause once it’s out they won’t refill anything. Tried going to the pool with my kids and the gate was locked went to the front desk to ask what time the pool opened which was 9am and the guy up front said I’ll be right out to open and we ended up waiting outside for 20 min and he never opened it up. We checked out 15 min before 11am and when we left the pool still had a lock on it .
Stayed 1 night in Jul 2024

10/10 Excellent

SUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Phuc

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The room was clean and the property is clean also
Stayed 1 night in Jun 2024

8/10 Good

Brenda, CRESTVIEW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The room we were in was very nice…the paint job was fantastic. Not slapped on. It was nice cutting in around the door frame. Very nice place. Only gave 4 stars because I don’t give 5’s unless there was something special.
Stayed 4 nights in Jun 2024

6/10 Okay

Seonmi

Traveled with family
Liked: Staff & service
Disliked: Amenities
Some dirty items in the room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Geneva Quitugua

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was clean. The mattress we had in our room was lumpy and uncomfortable, made for a rough nights sleep. Thankfully, we only needed a one night stay. The front desk staff was really nice and parking was easy. We didn’t take advantage of the complimentary breakfast.
Stayed 1 night in Jun 2024

2/10 Terrible

Mercedes

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The staff is rude here, the fridge doesn't cool, there is no microwave in the room but we were told there would be. The bathtub is dirty, and the pool is only 4'6" deep. Overall this place was a big disappointment. As Knott's season pass holders we have plans of returning many times. But we Won't be booking here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Henry

Stayed 1 night in Jun 2024

2/10 Terrible

Charles

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did the vary minimum for everything
Stayed 1 night in Jun 2024

10/10 Excellent

Sang ki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Quintan

Traveled with family and small children, Traveled with family
The room was remodeled and fairly nice for the price. The pool was very cold. The staff didn’t provide extra towels.
Stayed 1 night in Jun 2024

2/10 Terrible

Eunbyul

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches are living in bathroom. Staffs never cared. They said “I will talk to the cleaners tomorrow”. I said “the cockroaches are now in my bathroom” Noisy. You can hear every stepping, dragging a chair, a luggage moving. The worst experience in my life!
Stayed 4 nights in May 2024

2/10 Terrible

Thoa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Karla

Disliked: Property conditions & facilities
Floor was dusty, and room had a weird smell.
Stayed 1 night in Jun 2024

4/10 Poor

Ellie

Stayed 4 nights in May 2024

8/10 Good

Robert, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like that the pool and hot tub close at 9pm. Parking is a little tight but manageable. Place ia very nice and clean tho. Friendly staff.
Stayed 1 night in May 2024

2/10 Terrible

Bryana

Stayed 2 nights in May 2024

General property information

Reasons to Book
Room Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5