Hotel is under construction and looking awesome they still have the same great Customer service is not my first visit. The only thing i did not agree was when you go to Palomino Island how the locals get the best part of the Island and nobody is allowed to go to that part of the Island .I personally think if you go to an Island everybody should have accesa to it , specially if you are visting . Rooms are super clean, a lot of part closed bcs of the contruction but ia not stoping people to have the fun or enjoy other spectacular areas that this hotel has, life music at night is fun and absolutely everybody is so friendly and welcoming..

I highly recommend this resort! The resort has everything you need for a wonderful time of enjoyment & relaxation, you don’t need to leave. It’s absolutely beautiful and the personnel highly professional. Julissa was phenomenal during our check in and the men at the bars we visited, pool bar (Martin Louis, Luis, Christian) funny engaging & most importantly delivered outstanding phenomenal service. Luis at lobby bar & gentlemen at club Brava all provided above and beyond outstanding service as well. Upon finishing dinner at Meat market restaurant Sunday evening we decided to stop by pool bar 1 last time but encounter with woman was very displeasing she was rude and approached both me & my wife with a nasty demeanor even after we greeted her and Luis who was there with her that night with a smile however we were not going to have that 1 encounter ruin the night or stay easy fix was take our money elsewhere, left immediately and kept enjoying ourselves to the max as the end to our vacation was approaching. Aside from the one incident every thing was lovely. The facility is absolutely beautiful rooms, beach, restaurants, pool area and the personnel highly professional. I highly recommend this resort! We had a lovely time during our visit. The staff was amazing. The views were very nice. A lot of smiling faces. The staff seems to focus on their great service. Facility is pretty and clean We will be back!

Amazing stay, beautiful room, great service, and location is incredible. Highly recommended