Title: VR CLUB Tulum Riviera Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=89709983&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # VR CLUB Tulum Riviera Guests enjoy the private beach and spa services at this tropical retreat, where fishing excursions, boat tours, and poolside relaxation create memorable getaways ## Photo gallery for VR CLUB Tulum Riviera ![Double Room with Sea view | Water view - VR CLUB Tulum Riviera (Tulum)](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/0b34ebf5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room with Sea view | In-room safe, soundproofing, iron/ironing board, bed sheets - VR CLUB Tulum Riviera (Tulum)](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/1e2d1e1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools - VR CLUB Tulum Riviera (Tulum)](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/d00afdc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - VR CLUB Tulum Riviera (Tulum)](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/a33247f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - VR CLUB Tulum Riviera (Tulum)](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/f1b74e0a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Xel-Há Park, VR CLUB Tulum Riviera offers a private beach with sun loungers, spa services, concerts, live shows, and happy hour at Palapa restaurant. Guests can swim in three outdoor pools, visit the arcade/game room, and enjoy the consistently impressive staff. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Double Room, Garden View ![Double Room, Garden View | In-room safe, soundproofing, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/0166d5ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Garden View 8.8 Excellent 9 reviews - Garden view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Double Room with Sea view ![Double Room with Sea view | In-room safe, soundproofing, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/6f7a1ab5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Sea view 8.6 Excellent 10 reviews - Sea view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room with 2 Single Beds, Garden view ![Room with 2 Single Beds, Garden view | In-room safe, soundproofing, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/635a639b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with 2 Single Beds, Garden view 8.0 Very good 1 review - Garden view - 280 sq ft - 1 bedroom - Sleeps 3 - 2 Large Twin Beds ### View all photos for Suite, Garden View ![Suite, Garden View | In-room safe, soundproofing, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/190a20c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Garden View - Garden view - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for King Room Sea View ![In-room safe, soundproofing, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/90000000/89710000/89710000/89709983/7156b4df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room Sea View 10.0 Exceptional 2 reviews - Sea view - 323 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ## You may also like Ad ![Down comforters, free minibar, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16180000/16173300/16173295/92306d58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah - Pool - Hot tub - All inclusive - Spa 9.0 Wonderful 1,001 reviews $471 nightly $569 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Kantenah-Hotels-UNICO-20-87-Hotel-Riviera-Maya-Adults-Only-All-Inclusive.h16173295.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4d555439-4f42-4e16-9594-c9426e3ecd29&top_cur=USD) Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/61c9fe46_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - 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Pool - All inclusive - Spa - Kids pool 8.4 Very Good 1,958 reviews $350 nightly $427 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4d555439-4f42-4e16-9594-c9426e3ecd29&top_cur=USD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102050000/102049400/102049375/e63109f3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BESPOKE, Member of Small Luxury Hotels Tulum - Pool - Kitchen - Parking included - Free WiFi 9.8 Exceptional 42 reviews $284 nightly $347 total Apr 14 - Apr 15 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-BESPOKE.h102049375.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4d555439-4f42-4e16-9594-c9426e3ecd29&top_cur=USD) Ad ![Beach Front Upper | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/09a5adee_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 128 reviews $445 nightly $542 total Apr 10 - Apr 11 Total with taxes and fees [](https://www.expedia.com/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=4d555439-4f42-4e16-9594-c9426e3ecd29&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-VRClub-Tulum-Riviera.h89709983.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-VRClub-Tulum-Riviera.h89709983.Hotel-Information) ## About the neighborhood Located in Tulum, VR CLUB Tulum Riviera is on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. LabnaHa Ecopark Adventures and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.com/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.26024%2C-87.39649&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TAgEVMR9z2dgSJkQ2CCuc0aqfYs=) Carr. Tulum - Cancún, Tulum, QROO, 77780 ### What's nearby - ![Tulum Mayan Ruins featuring tropical scenes and rocky coastline](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 1 min walk \- 0.0 miles - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 1 min walk \- 0.0 miles - ![Tulum Mayan Ruins which includes a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 7 min drive \- 5.9 miles - ![0_BXP44312](https://images.trvl-media.com/place/6113712/9329b2fe-45f6-4f05-b6d2-03e39bf530df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xel-Há Park 8 min drive \- 6.6 miles - Cenote Manatí 13 min walk \- 0.7 miles ### Getting around - Cancun Intl. Airport (CUN) 91 min drive ### Restaurants - World Cafe 6 min drive - Coco Cafe 6 min drive - Seaside Grill 6 min drive - El Patio Restaurant 6 min drive - Playa Pescadores 18 min drive ## About this property ### VR CLUB Tulum Riviera Upscale hotel near Tulum National Park Take advantage of a free breakfast buffet, a coffee shop/cafe, and a garden at VR CLUB Tulum Riviera. With a beachfront location, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a facial, a body scrub, or a massage. The on-site restaurant, La Terrazza, features happy hour. Enjoy onsite activities like fishing and boat tours. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - 3 outdoor pools - An outdoor tennis court, a roundtrip airport shuttle (surcharge), and bicycle parking - Concierge services, tennis lessons on site, and evening entertainment - Guest reviews speak highly of the helpful staff Room features All 96 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and sound-insulated walls. More amenities include: - Showers, free toiletries, and hair dryers - Balconies or patios, wardrobes/closets, and daily housekeeping ### All inclusive details All-inclusive room rates at VR CLUB Tulum Riviera are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/35000000/34780000/34773700/34773624/f5bcf5c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Cancun Airport Cancun - Pool - Hot tub - Breakfast included - Free airport shuttle 9.2 Wonderful 3,683 reviews $86 nightly $109 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=34773624&PinnedHotelID=34773624&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/120000000/119190000/119188700/119188667/3419e68f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Cancun Airport Cancun - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.0 Wonderful 628 reviews $91 nightly $115 total Apr 14 - Apr 15 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=119188667&PinnedHotelID=119188667&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach umbrellas, beach massages](https://images.trvl-media.com/lodging/1000000/10000/100/100/ea1faa2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - 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All inclusive 9.0 Wonderful 4,748 reviews $448 nightly $547 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=17310768&PinnedHotelID=17310768&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1090000/1087300/1087294/ffcb828b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Las Americas - Adults Only- All Inclusive Zona Hotelera - Pool - Breakfast included - All inclusive - Spa 9.2 Wonderful 5,267 reviews $324 nightly $397 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=1087294&PinnedHotelID=1087294&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=89709983&PinnedHotelID=89709983&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=89709983,34773624,119188667,100,571397) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - La Terrazza ### Things to do - 3 outdoor pools - Boat tours - Canoeing - Evening entertainment - Fishing - Outdoor tennis court - Scuba diving - Tennis lessons ### Family friendly - 3 outdoor pools - Soundproofed rooms ### Conveniences - Limited-hour front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Beach loungers - Garden - On the beach ### Spa - Body scrubs - Body wraps - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Tile flooring in room - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower - Soap - Toilet paper - Towels provided ### More - Air conditioning - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 6:30 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: 3 percent of room rate We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: USD 120 (one-way), (up to 18 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does VR CLUB Tulum Riviera have a pool? ### How much does it cost to stay at VR CLUB Tulum Riviera? ### Is VR CLUB Tulum Riviera pet-friendly? ### What time is check-in at VR CLUB Tulum Riviera? ### What time is check-out at VR CLUB Tulum Riviera? ### Does VR CLUB Tulum Riviera provide a shuttle to the airport? ### Are there all-inclusive benefits at VR CLUB Tulum Riviera? ### Where is VR CLUB Tulum Riviera located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## VR CLUB Tulum Riviera Reviews 8.0 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Amenities ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 57 8 - Good 29 6 - Okay 14 4 - Poor 7 2 - Terrible 13 ## Reviews Verified ### 10/10 Excellent #### Terry Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms, meals, and staff were great. Early morning coffee service would be so nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/874364ed-2442-4a0c-ac2e-3943d62d22f3-1772385705185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terry Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Uriel Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities The mirror had a few black spots but the balcony view was unbeatable ##### Uriel Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Nguyen Thien Phuoc Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had a great stay here. Super friendly staff, professional, attentive, everything is clean and spotless. The FREE buffet breakfast is really decent and has a wide range of food. You can easily find American breakfast or Mexican style chilaquiles with eggs cooked to order. Bed is not really comfortable and we asked for some blankets but it is not a big problem. Parking is spacious. Beautiful beach view, walk straight to the beach in 1 min, Live music on certain night. We rented a car and took 15 mins every time we wanted to go to Avenida Tulum which is a busy street with shops, restaurants, pharmacies, etc. 10 mins from Xel-ha is a plus! Hand down best experience! ![](https://a.travel-assets.com/ugc/hotel-reviews/490f3db9-b2b0-49d0-8a1a-3cf8591280da-1768523010379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04b8cb65-9ba2-4e8f-8d28-5ee97b9fdca2-1768523011505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nguyen Thien Phuoc Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Marta Jun 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like easy going atmosphere, friendly staff, good food ##### Marta Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Jacqueline May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was super friendly, and the place was so clean and outstanding ##### Jacqueline Stayed 4 nights in May 2024 Verified ### 10/10 Excellent #### Mira Jun 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great staff! Everything was great but the staff was exceptionally friendly ![](https://a.travel-assets.com/ugc/hotel-reviews/B5F4774A1D6EE305EF2C95C561DDD49724643EF51719254956740.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Good buffet](https://a.travel-assets.com/ugc/hotel-reviews/832BDCD2E0C7C0144D4404559A96455C09BBB5851719254956857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F8A262C84BB147B81051BACADF888E6D1E6B093D1719254956909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5F3E69682AA0054499FFDA0DB9B52A5FF3BF462A1719254957412.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mira Stayed 4 nights in Jun 2024 Verified ### 10/10 Excellent #### Lakshmi Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay at VR club, the staff was very helpful and courteous. The evening music was very good. The location is beautiful, peaceful and serene. Hope the entrance road is paved soon! ##### Lakshmi Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Jack Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our time at VR Club! The resort is quiet and small and has a very family atmosphere. The staff is attentive to all needs and strives for excellence in every area. Food was delicious, room cleaning was excellent, all services were fantastic! Will definitely return! ##### Jack Stayed 6 nights in Dec 2024 Verified ### 8/10 Good #### Ariana Jul 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing! Everyone was very kind and welcoming. Enjoyed the private beach and easy parking. Definitely recommend have a vehicle as the is a bit more secluded. ##### Ariana Stayed 6 nights in May 2024 Verified ### 8/10 Good #### GULSAH Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities They can improve food! But rest is good. Staff were amazing ##### GULSAH Stayed 7 nights in Jul 2024 Verified ### 10/10 Excellent #### Jennifer Marie Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very kind, cheerful and helpful. At the reception desk, at the meals and even those working housekeeping, the service was outstanding. I truly hope they get compensated for their hard work and loving welcome towards your guests. ##### Jennifer Marie Stayed 3 nights in Mar 2024 Verified ### 10/10 Excellent #### Shalom Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place, the staff show us the turtles that were born going in the water. Awesome experience. Beautiful view to the beach. Love it. ##### Shalom Stayed 8 nights in Aug 2024 Verified ### 10/10 Excellent #### Mari Apr 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the private each and no crowds. The service was outstanding. Get the all Inclusive. I’ll stay again next year. Recommend this to all my family and friends. ##### Mari Stayed 7 nights in Mar 2024 Verified ### 10/10 Excellent #### Garrett Feb 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Could not have asked for a more perfect destination. The open concept front desk/lounge/bar/dinning has amazing air flow and beautiful views in every direction. The food was always good and the staff were very friendly and always helpful. I would very much like to come back soon. ##### Garrett Stayed 4 nights in Feb 2024 Verified ### 6/10 Okay #### E Apr 6, 2025 Liked: Cleanliness, property conditions & facilities Nice enough - front desk staff aren’t very helpful. They will also add money onto taxi costs so watch out. However the dining room and bar staff are lovely and very helpful. There are better options around but it ticks a box ##### E Stayed 2 nights in Apr 2025 Verified ### 4/10 Poor #### Michael Apr 14, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities BThe good, beautiful views and location on the beach. The bad hardest bed couldnt sleep on and no hot water. Hotel lost power had to check out before my stay was over and get another hotel. ##### Michael Stayed 3 nights in Apr 2024 Verified ### 4/10 Poor #### Melissa Mar 5, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Beach was beautiful. Dresser in room was broken. Could not put toilet paper in toilet, had to put it in a trash can- entire resort is like this. Food was fair at buffet,had food poisoning last night of stay and only ate at resort. Drinks were fair at bar. More mixer than alcohol. Staff was very friendly and helpful. I would give it a 6 out of 10\. If u r looking for beautiful beach, this is it. If u r looking for hotel with nice amenities, not the place for you. ##### Melissa Stayed 5 nights in Feb 2025 Verified ### 6/10 Okay #### ELIZABETH Jul 23, 2024 Liked: Cleanliness, staff & service Disliked: Room comfort #### Aerial View Very Misleading Overall a nice hotel. Decent food and friendly staff. Drinks were weak and only Dos Equis beer that wasn’t cold. DO NOT rely on the hotel images here! The buildings in the entire bottom have of the aerial view are abandoned, with broken windows and the pool hasn’t been operational in years. ONLY 2 POOLS HERE. ##### ELIZABETH Stayed 7 nights in Jul 2024 Verified ### 2/10 Terrible #### Tiana Sep 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities My sister and I were able to have an all-inclusive vacation. It must be mentioned that the personnel was incredibly kind and well-kept. Regretfully, the cuisine was really underwhelming considering the extremely limited options. It was really disappointing. You really don't get to sample any of the Mexican cuisine, which is really disappointing. I was always simply asking taxes to take me to restaurants where the food was better and actually tasted good. ##### Tiana Stayed 6 nights in Aug 2024 Verified ### 8/10 Good #### Otto Edgardo May 13, 2024 Liked: Cleanliness, staff & service #### NICE PLACE & VERY FRIENDLY STAFF ! Hotel Staff & Premises were in general good. Recently built hotel. Recommend to ask to be placed in 2nd Floor, it´s more private. Restaurant didn´t have red wine for 2 nights. Area were the pancakes are placed, had so many flies. Beers are served through a 1 liter bottle in glasses, thats why its not cold, should be a normal bottle and served directly. DONT go to Tulum without renting a car, taxis are super expensive, as they are a monopoly and there is no uber, that is INCREDIBLE. ##### Otto Edgardo Stayed 3 nights in May 2024 Verified ### 6/10 Okay #### Denise Mar 20, 2025 Liked: Staff & service Disliked: Amenities The resort itself was above average for the price. It was nice that it was quiet and on the beach. The seaweed was a constant issue, and although the staff attempted to keep it to a minimum, it did continue to be a problem. I didn't read anywhere in the reviews prior to book that they didn't want you to flush toilet paper, which honestly doesn't sit well with me. There were two restaurants and the buffet on the premises. We only went to the italian restaurant and the buffet. The italian restaurant was good. The buffet breakfast had a number of options including omelets made to order and was included with your stay. We did try the buffet for dinner on two nights which was an extra cost of $64 canadian per person, which seemed a bit expensive to me as the food was nothing to be overwhelmed with. I am thankful we had rented a car. The parking was free. The resort was about 15 minutes by car into downtown Tulum. It would have been expensive to pay for cabs each time we wanted to go into town. ##### Denise Stayed 7 nights in Mar 2025 Verified ### 8/10 Good #### Naomi Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This laid back beachfront hotel is quiet, chilled out and friendly. The sea view rooms are excellent - we had a superb view of beach and ocean. The food is fantastic - lots of variety and great value for money. It is the quiet season and the hotel made en effort for evening entertainment with outside singers and entertainers performing in the evenings. All the team are genuine, welcoming and really looked after us. We had a rental car and its good location to get to all the sights. It’s be hard to be here for a week without a car as there isn’t anything close by. A few improvements could be: - Gym Kit: Replace gym equipment on beachfront. It’s a great feature we used five times but the equipment is broken and missing weights. - Communication: There was a tropical storm, the power was off for half a day, there was damage to our room and we weren’t kept up to date on what was happening. We understand this happens, it’s Mexico and the season but a heads up would have helped. ##### Naomi Stayed 7 nights in Jun 2024 Verified ### 6/10 Okay #### Nikolina Nov 2, 2024 Liked: Room comfort The road to the hotel is just in a bad condition; rocks and holes everywhere. Be careful if you rent a car. The location was great, right on the beach and 15-20 min drive to Tulum. The concept is clearly made around the idea that they will try to sell you all inclusive (1200 pesos/person/day). We were told we can decide later and just use the menu for the restaurant if we wanted to ordered dinner that is not a buffet. It was fine the first night, but then the rules suddenly changed. We couldn't order and the restaurant staff kept making excuses and changing their "offer" as the conversation continued. We refused to pay for the buffet and left. This would've all been fine if we were told from the beginning and if they were clear about the "rules". ##### Nikolina Stayed 4 nights in Oct 2024 Verified ### 2/10 Terrible #### Victoria Jul 10, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities I loved the workers they tried their best to make things good for with what they had. I know there was a hurricane but they were taking their good old time cleaning things up Zi had to use a bucket to flush the toilet there wasn't any water to wash hands or take a shower. I could not get in my room unless I found some worker to open it. Once things got a small bit better nothing to do . This was boring no kayaks no boats nothing not a party to me. I did get some free meals after we asked for thrm to recompensate for the lack of amenities. I will not recommend to anyone. Our friends room was rained in and this was after the hurricane. Will I be able to get a refund? ##### Victoria Stayed 3 nights in Jul 2024 Verified ### 4/10 Poor #### José Luis Aug 27, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities For the price I paid I was expecting something better for example the overall property is ald and outdated…and tio rustic …but to my like not very good taste….there were many ants … coffee maker provided but not a cup to make a cup of coffer (should have two cups for two hosts) … the room was very smelling old and bad odors, drainage at shower was slow.. towels for were old and seems like they bought at the thrifty store diferent colors .. there was no diferent towels for the shower and the swimming pool.. the drinks were not as good As I have tried at other resorts, the glasses in which they served the drinks were very poor quality, swimming pool is old and only for little kids…food was good and plenty, but servers at the restaurant overwhelmed us when we were eating.. there is no need to ask too many times for many of them how were we doing.. The overall experience was not Good .. 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