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Frequently asked questions

Is Gramercy Tulum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Gramercy Tulum?

Limited spots are available.

What time is check-in at Gramercy Tulum?

Check-in is from 3 PM - anytime.

What time is check-out at Gramercy Tulum?

Check-out is at noon.

Does Gramercy Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per room applies.

Where is Gramercy Tulum located?

Nestled on the beach, this Tulum hotel is within 1 mi (2 km) of Sian Ka'an Biosphere Reserve and Tulum Beach. Playa Akun and Ven a la Luz Sculpture are also within 3 mi (5 km).

Gramercy Tulum Reviews

Gramercy Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 226 out of 326 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 53 out of 326 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 15 out of 326 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 15 out of 326 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 17 out of 326 reviews" "
" "2 - Terrible 5%

9.2/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

2/10 Terrible

Unsun

Stayed 3 nights in Feb 2023

10/10 Excellent

Kelly

Stayed 5 nights in Feb 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, Most rooms look the same on the inside so the few pictures on the website are representative of most rooms. THey are all beautiful, The main difference between them is the views.
Stayed 8 nights in Feb 2023

10/10 Excellent

Charlene

Stayed 4 nights in Dec 2022

10/10 Excellent

Jenny

Stayed 4 nights in Nov 2022

10/10 Excellent

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous tranquil getaway. Steps from the ocean
Stayed 5 nights in Nov 2022

10/10 Excellent

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, great staff!

10/10 Excellent

Genevieve

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Cabana I stayed in! Please don’t do away with Kiin if you upgrade. Ricardo and Ivy were wonderful! We
Stayed 2 nights in Nov 2022

8/10 Good

nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome time at this place, especially because of the staff! Ivy at the reception, you the best, victor at the restaurant, such a hard working and lovely person. Ivy and the rest of the staff thank you from the bottom of our hearts

8/10 Good

Flavio

Stayed 4 nights in Oct 2022

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Great Location
Star Rating
3.5
Nearest Airport
Guangzhou (CAN-Baiyun Intl.)
Address
Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO