Grande Rockies Resort - Bellstar Hotels & Resorts

Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Featured Image
Indoor pool
Indoor pool
Indoor pool
Down comforters, pillowtop beds, iron/ironing board, free WiFi

Overview of Grande Rockies Resort - Bellstar Hotels & Resorts

Grande Rockies Resort - Bellstar Hotels & Resorts

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Contactless check-out
901 Mountain St, Canmore, AB, T1W0C9

Explore the area

  • Popular LocationCanmore Museum and Geoscience Centre14 min walk
  • Popular LocationYamnuska Mountain Adventures15 min walk
  • Popular LocationCanmore Golf and Curling Club3 min drive
  • AirportBanff, AB (YBA)16 min drive

Choose dates to view prices

About this area

Canmore

Located in Canmore, Grande Rockies Resort - Bellstar Hotels & Resorts is in the mountains. Yamnuska Mountain Adventures and Canmore Golf and Curling Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bow Valley Wildland Provincial Park and Bow Valley Provincial Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • Canmore Museum and Geoscience Centre - 14 min walk
  • Yamnuska Mountain Adventures - 15 min walk
  • Canmore Golf and Curling Club - 3 min drive
  • Cross Zee Ranch - 4 min drive
  • Silvertip Golf Course - 5 min drive

Getting around

  • Banff Station - 61 min drive
  • Calgary International Airport (YYC) - 75 min drive

Restaurants

  • Le fournil Bakery — 3 min walk
  • Rose & Crown — 10 min walk
  • Chez Francois Restaurant — 10 min walk
  • Communitea Cafe — 11 min walk
  • Tapas Restaurant — 12 min walk

About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Family-friendly resort with restaurant and indoor pool
Along with a restaurant, this smoke-free resort has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 100 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like pillowtop beds and down comforters. Rainfall showerheads, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:30 AM: CAD 15-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Ski storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms - 2

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The following facilities or services will be unavailable from August 11 2021 to March 31 2022 (dates subject to change):
  • Daily housekeeping

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 30 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 10 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Resort
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Resort Canmore

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 314 out of 971 reviews
5 - Excellent 32%
Rating 4 - Good. 317 out of 971 reviews
4 - Good 33%
Rating 3 - Okay. 186 out of 971 reviews
3 - Okay 19%
Rating 2 - Poor. 108 out of 971 reviews
2 - Poor 11%
Rating 1 - Terrible. 46 out of 971 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Traveled with partner, Traveled with family
Disliked: Staff & service
Overall was very disappointed with the service we received while staying here. Upon arrival, they were confused about our booking and made it seem like we initially booked in two different types of rooms. The rooms took hours to clean before we were able to check-in and when we got inside I found stains on my linens as well as visible dirt around the shower space. Staff were not very accommodating to our needs (for example one of our rooms was missing towels) and when we brought up concerns we received somewhat rude responses back each time and we were simply advised that they were doing the best they could. I understand that these are difficult times but this was by far some of the worst service I received while staying at a hotel in Canmore. Will not be recommending this hotel to anyone in future.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well.The property was clean and the pool was nice/ especially the hot tub.
Stayed 7 nights in Sep 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities
Swimming pool
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub is indoor and outdoor! However, I was in the annex building which means you have to walk to the main building to get there.
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned well. I sent pictures of hair in the room and washroom. The cleaning staff just dislodged the hair to another place. Washroom lock was broken. I was told the lock was fixed but never fixed.
Stayed 2 nights in Aug 2021