The remote location was tranquil and much of the surrounding area stunningly beautiful. The hotel was smaller than it appears on the website, particularly the courtyard area, we booked a prestige room expecting something a bit special, what we got was a room poorly laid out and lacking any real charm.
Staff were polite and courteous but overall not making your stay special, the room had no outside space and due to being an old Monastery was dark inside, not much can be done about this, but an outside space could have easily been created.
We ate twice in the restaurant, normally there are two, but COVID reduced this to one, we understand the reasons, but no one told this before we turned up! The restaurant that served us was poor, the food was bland but at prices you would expect far better. When we ate out the standard was far higher and much better value.
It is difficult to know how much of the failings we experienced were down to COVID and how much was just how it was, probably somewhere in the middle. However this is not a 5 star hotel, it has 5 star prices but the overall experience is well below this.
