预订森特勒尔海伊酒店宾馆住宿限时优惠

“Sorry place to stay. ”

“I booked a twin room for two nights, but the staff thought I was staying alone and changed it to a king-size room. The hotel did not provide room cleaning service, the shower head in the bathroom suddenly became smaller when I was taking a shower, the hot water was not sufficient, and my deposit was not returned to me.”

“I am extremely disappointed with my stay at this hotel. From the moment I arrived, it was clear that cleanliness was not a priority. The room was dirty, with dust, stains, and an unpleasant odor. The bathroom was especially unhygienic, and it appeared that it had not been properly cleaned before my arrival.”

“Everything was good other than our room ac was not working but the lady at the desk put us right across the hall and it was great .”

“Staff was very rude. She shouldn't be in customer service.”

“We enjoyed our stay with clean rooms and friendly staff, except the pool was out of service due to a pump issue. The main reason we chose this hotel was for the pool. It wasn’t advertised that the pool was not available. We were disappointed.”

“Don’t stay there, save your money. The lights went out. My room flooded. And the manager was not helpful at all. I have pictures.”

“I was very disappointed with my stay at this hotel. The room did not appear to be properly cleaned, and the mattresses were especially concerning. Upon inspection, we found signs of poor cleanliness and even discovered a bed bug, which is completely unacceptable. A clean and safe sleeping environment should be the minimum expectation for any hotel guest. Finding a bed bug not only ruined our stay but also caused a great deal of stress and concern about bringing them home with us. I would……

“The Relax Inn is an older motel but they do a decent job of keeping it clean and comfortable. Obviously the price is considerably lower than most in Lawton. It’s conveniently located close to Fort Sill and many restaurants.”

“Rooms very dated faucets in tub and sink not in good repair. AC worked average. Doors need some repair as water came in the room during a rain storm”

“The pool was broken down. They should have advised that it wasn't working. The man cleaning the breakfast area was extremely rude and yelled at us when I asked if I could get a coffee. The ladies at the front desk were pleasant”

“Nice staff, clean, rooms are nice, I will be back”

“Clean room, friendly staff.”

“The staff was friendly, the room was clean and there was ample parking. Several locations nearby for food and shopping.”

“I had a wonderful stay at this hotel and was very impressed with the overall experience. From the moment I arrived, everything was clean, well-maintained, and welcoming. My room was spotless, comfortable, and equipped with everything I needed for a pleasant stay. The service was excellent throughout my visit. The staff were friendly, professional, and always ready to assist with a smile. Their hospitality made me feel valued and at home. One of the highlights of my stay was the breakfast.……

“Good”

“Help from the Reception on my double booking was very much appreciated!!! Breakfast is not included and there was a very limited choice at pretty high prices.”