Chacchoben Ruins Tours

The rooms and staff were nice. The private beach area was not accessible because of the seaweed and the smell was horrible. No one on the property was working to remove the seaweed. Angel did upgrade my room and I appreciated it greatly, but the experience was still limited. I chose the place to simply relax without having to do too much to enjoy my time, but I couldn’t. Other than that, it was just ok. I only experienced the room and some food, which happened to be expensive. The staff did bring it to the room so that’s a plus. Other properties on the strip, towards Secrets, was stench free and the beach area seemed to be clearer.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

Lovely holiday spent at the hotel! It blends into the scenery perfectly. The food is delicious and the staff are so helpful and charming. The only issue (that effects the area) is mass tidal seaweed which slightly ruins the aesthetics and the water between about April - July - worsened, no doubt because rising ocean temperatures