“Éste Hotel ha sido mi favorito durante años : el diseño, el ambiente, la comodidad, la Limpieza y la atención hacen que sea un lugar mágico. La comida del restaurante siempre es un 100/ 10 y si lo que necesitas es desconectarte es el lugar ideal.
El único “pero” es como Cliente VIP de
Expedia esperaba el upgrade que ofrecen sin costo y si lo tuve que pagar.”
“Un hotel bien ubicado, muy tranquilo, su personal muy atento,(sobre todo María José)muy atenta muchas gracias, las instalaciones muy limpias puedes usar los Kayak para pasear en la laguna, buenos precios en sus comidas y bebidas, eso sí no lo recomiendo para personas que tengan problemas para subir y bajar escaleras, carece de Elevador, Gracias por todo”
“The lagoon is one of the most otherworldly pieces of beauty I've ever seen and the hotel was a perfect access route, with great amenities and accomodation.”
“el personal muy atento y siempre pendientes de los huéspedes el personal del restaurant muy profesional y orientando a los comensales de los ingredientes de los platillos y siempre bajo la supervisión del gerente Dr. Manuel.
fue una gratísima experiencia, no obstante, que el suscrito soy muy exigente en lo que respecta atención, limpieza, alimentos y demás servicios del hospedaje.”
“perks- we stayed in cabana #7. it sat right in front of the water so easy access for swimming and kayaking. our cabana was spacious. wish they had a a sofa so we moved the ottoman at the foot of the bed. the grounds is simply refreshing and tranquil. only sound you hear are the waves and birds. such a peaceful place to unwind.
the bartender made the best negroni in all of bacalar!!!
downside- is there no air conditioning but they provided us with 4 fans. it didn’t get cold as we had hoped.……
“we had the room all the way to the top- i believe they called it nube. the ceiling was A frame which made it difficult for a male standing up to use the toilet as my husband had to turn his head to avoid touching the ceiling. same thing when i used the bathroom sink- you couldn’t go over the sink or you’d hit the ceiling. i will say, i stayed in 3 resorts in bacalar and they had the best bed and pillows. slept well.
i will say it had the best view of the water- no obstruction in the way. had a……
“Very Welcoming staff and helpful. Property was awesome and very beautiful. Highly recommended for a get away and relax the whole stay there and enjoy the views.”